dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
486
share rss forum feed

liveccam

join:2005-05-28
Santa Clarita, CA

1 recommendation

[TWC] How things have changed

Just over a week ago we upgraded to Time-Warner ultimate 50/5 service. In the past provisioning a modem has been an hours long process that involved multiple phone calls with multiple support persons. This time I spoke with a pleasant English speaking support person, obviously within the U.s. who had me up and running in minutes. "Is the modem connected and what's it's MAC address" were her questions. Her next statement was go to a web page and see if it's working. It was and at the advertised speeds. I'm astounded. Good work Time-Warner!



antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
United State
kudos:4

Was it the same number?