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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
AuthorAll Replies


JonF
Premium
join:2012-11-22
Chatham, ON

reply to Mark777

Re: Teksavvy = lip service, no action

Last State Change: 01/02 16:15:22 (Uptime: 900)
Line Profile: al2_d6016-6016-384_u512-512-256
DLM State: DISABLED | Equip. Type: OSLAM
Sync Rate: d6016.0/u512.0 kbps
RCO: d84.0/u64.0%
Noise Margin: d9.0/u16.0 dB
Power: d7.0/u12.0 dB
Attenuation: d6.0/u2.0 dB (Approx. Distance: 0.43~0.44km)
Block Count: d193712.0/u33164.0

Hi Mark777,

Line stats look good. When the internet goes down, does the DSL light go out when you loose internet?
--
TSI Jon F (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork


taraf

join:2011-05-07
Stittsville, ON

A last state change of only 15 minutes prior to your checking is "good" to you? That means he resynced 15 minutes before you checked.

While it's possible he rebooted the modem and that's the state change you're seeing, it is still somewhat concerning to see a loss of sync like that....


nbinont

join:2011-03-13
Reviews:
·TekSavvy Cable
·Bruce Telecom
·Start Communicat..
·voip.ms

reply to JonF

said by JonF:

Sync Rate: d6016.0/u512.0 kbps
RCO: d84.0/u64.0%
Noise Margin: d9.0/u16.0 dB
Power: d7.0/u12.0 dB
Attenuation: d6.0/u2.0 dB (Approx. Distance: 0.43~0.44km)

How, exactly, do those line stats look good? The line is at 84% RCO on the downlink! At that level, I would expect to see the sync dropping regularly.

Based on the reported Attenuation (short distance), it seems the line card isn't putting out enough power for a stable connection. Ask the line card owner to increase the power till you get a more reasonable RCO on the downlink.


JonF
Premium
join:2012-11-22
Chatham, ON

Actually a line at 84%RCO is quite stable.



Mark777

@teksavvy.com

It would seem that it's obviously not.



JonF
Premium
join:2012-11-22
Chatham, ON

calling now


MaynardKrebs
Premium
join:2009-06-17
kudos:4

reply to JonF

said by JonF:

When the internet goes down, does the DSL light go out when you loose internet?

loose, a: Not firmly or tightly fixed in place, unrestricted, not tight, as in 'loose bowels'
lose, v: To be deprived of, to not have, as in 'not having internet service'

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