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morborr08

@sbcglobal.net

[Modem] New Actiontec GT784WN won't detect DSL

I just bought the Actiontec GT784WN to replace my older Actiontec GT724R. When I plug it in, the DSL light blinks constantly. I don't think it's a problem with the line, because the older one can still connect to the internet. It just doesn't have wireless support, which is why I replaced it. I can't figure out why this newer one isn't working when the old one, being nearly identical, does. The DSL service is from AT&T, and has been active for years.

bbear2
Premium
join:2003-10-06
94045
kudos:5
I'm assuming you are using PPPoE and have entered the same/proper credentials and configuration in the new as the old?


morborr08

@sbcglobal.net
Yep, even called AT&T to try and get it resolved. Not much help there.

bbear2
Premium
join:2003-10-06
94045
kudos:5
DOA? Can you take it to a friends house and try it there?


morborr08

@sbcglobal.net
I cannot, unfortunately. Guess I'll have to try exchanging it.