|reply to donoreo |
Re: [Rant] tek savvey ruined xmas
i had rogers last year,,, was super fast.. and bell offers really high speeds here.. just thought i would give the third place team a chance... and i liked the sound of their website, more personal service, no b.s. and long term lock ins, according to reports a fast and growing company that was doing alot right, and fighting for unlimited caps etc... i would like to use them and back them if i could, even if were same costs as the other two bigger ones.. i currently have no phones or net in house for few months,.. hard but fun and rewarding being single dad of three, guess i'll get net again soon if can.. ohh update,. i did reciev epartial refund from tek sav in mail as promised,... waiting on modem return , and i have conf. from canad apost irt was returned,.. so that be just a few more days i guessing..
teksavvy uses rogers network for cable (rogers owns all the wires on the streets basically) As i understand it there is an automated system teksavvy uses to confirm availability. This was notorious for being inaccurate in the early days when teksavvy first started offering cable, but it has become much better over time. unfortunately, still not 100% as proven in your situation. on the plus side your bad experience will likely save any of your surrounding neighbors from having a similar experience with teksavvy
DSL "dry loop" is required as you do not have an active phone line with bell. Unfortunately this means that Bell charges you a fee to have a line for internet purposes only. your rant is justified and we all agree, BUT the position teksavvy has in the marketplace there is little they can do but apologize and refund your money.
Rogers is expensive, and offers low bandwidth caps but it may be your only option unless you want to go with another ISP that uses rogers network (start.ca for example)