said by Capt_video:This happened to me last March and it took almost 4 months to get everything right. They could not just resurrect my account, they had to give me a new account and I lost all my incentives and discounts. I finally got all of them back but it was a frustrating process. I wish you luck.
Yes at my last call, they said we would give you a new number and everything. Just imagine: If I had ported over my home number, what a nightmare that would have been.
I am going back to RCN. Their reps have never spoke to me in spite. They can have my business back anyday.
C