Snuffboxnice irl Premium Member join:2011-04-15 Milwaukee, WI |
to Simon1988
Re: Help with locked account.said by Simon1988 :security input What? |
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Simon1988
Anon
2013-Jan-3 4:54 pm
I dont know how else to describe this. I know it should be an easily fixed problem unlocking an account but nothing happens when i try and i get the previous mentioned error warning. I don't believe the account has been hacked. I tried to contact blizzard tech support but you need to be logged in battle.net which obviously i can't do... Doe's anyone even know an alternative to contact for someone at blizzard? |
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JB9Stay Gold Premium Member join:2009-05-14 |
JB9
Premium Member
2013-Jan-3 5:11 pm
No harm in saying you think you might have been hacked btw.
You have odd behavior happening, I wouldn't risk it. |
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SnakeoilIgnore Button. The coward's feature. Premium Member join:2000-08-05 united state |
to Simon1988
When my account was hijacked, I called customer support. I had to wait nearly 2 hours, on hold. After the customer rep answered the phone, she asked me to verify a few things. Address, email address, a few of my toons names, what server they were on.
I can't recall if they asked for credit card number, which wouldn't have worked as I use game time cards.
But after jumping through the hoops, I regained control of my account. I then requested an authenticator. Since then, my account has been fine.
Also, change the email address associated with the wow account. If it's a yahoo email, switch to google, or visa versa. I still get "security" alerts from blizzard at my yahoo account. I just ignore them, as they are phising attempts. |
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JobbieKeep It Simple Premium Member join:2010-08-24 Mexico |
Jobbie
Premium Member
2013-Jan-3 6:02 pm
said by Snakeoil:But after jumping through the hoops, I regained control of my account. I then requested an authenticator. Since then, my account has been fine. This happened to me too, best investment I could have made, I thought it was going to be a lot more expensive to ship here but it wasn't bad at all, I ordered two of them to have a new one available when needed. |
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nunacool to Simon1988
Anon
2013-Jan-10 3:07 pm
to Simon1988
Hi I have same problem. I know that i havn't been hacked as i was trying to log on wow from another computer that i dont normally use and i had forgot that this would happen :-( I have been lookingfor a phone number on the battle.net.eu but cant find it, is there anybody who know where to find it ??? |
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KrisnatharokPC Builder, Gamer Premium Member join:2009-02-11 Earth Orbit |
Yeah, trying scrolling up. The phone numbers were already posted. |
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