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ooter37

join:2013-01-03
Phoenix, AZ

Aproximately 25-50% Packet Loss in Phoenix, AZ with Cox HSI

Click for full size
Any recommendations on how to fix this?

Equipment:
Motorola SB6121
Netgear WNR3500L (have also tested with bypassed router and had identical results)
No splitters on cable line.
10/100/1000 wired connection to router.

Service:
Phoenix, AZ (85018)
Cox High Speed Internet Preferred

I've attached results from a PingPlotter test. Please let me know if any further information is needed.

m8trix

join:2003-12-24
Phoenix, AZ
kudos:4
post your signal levels


Ender3rd

join:2001-07-15
Connecticut
reply to ooter37
That's pretty nasty looking. Just for purposes of determining if this is a Cox issue it's usually better to ping a target within the Cox network. Try pinging out to your 6th hop to see if it's still an issue.
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Politicians are the only people in the world who create problems and then campaign against them. (Charlie Reese)