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Optional

join:2012-02-26
Mississauga, ON
Reviews:
·TekSavvy Cable
reply to HKPolice

Re: [Cable] Youtube lags at night still, upgrade cache servers?

Youtube is utter crap after 3pm every single weekday. Weekend nights is equally as disgusting.

I can't even load a 360p video - I put the quality down so I could watch it, still barely buffers. I feel like I'm watching a funny video clip on black sheep 15 years ago on my windows 98 computer with dial up.

...

HKPolice

join:2002-08-09
Scarborough, ON
reply to TSI Marc
said by TSI Marc:

»Re: [Cable] Peak hours SUPER slow!

See my post there. Not 100% sure this is what it is yet but let's wait for the upgrades to be done to see if it gets sorted.

Any updates on this? Still getting youtube buffering every night.


rodjames
Premium
join:2010-06-19
Gloucester, ON
Fine here, I'm even able to watch 720p with more success than I have been in the past, considering my limited DSL connection out here in the boonies.


evil_gusgus

join:2008-04-14
London, ON
said by TSI Marc:

First shuffle to help better balance things is due Monday. 7 th 10 gig backhaul due within a week. May take a bit longer to cutover traffic but its close.

I think the YouTube issues are related to the backhaul issues. We'll fix the backhaul and we'll know for sure.


coolspot18

join:2012-10-23
reply to Optional
Same here... but even 720P/1080P videos load slowly during non-prime time.

stevey_frac

join:2009-12-09
Cambridge, ON
reply to HKPolice
I had stuttery, crappy playback of 720p youtube video again tonight.

I'm pulling 30 mbit on speedtests.

It's not consistent though.

Jaxom

join:2012-03-10
East York, ON
I am Cable 28 package getting my full download speed but tonight I can't stream 720p youtube videos without horrible pauses. Just YouTube giving me grief.

East York. York Mills POI.


Jshdkdo

@teksavvy.com
I ve been with teksavvy for the past two years and never had a problem with youtube-until tonight. It takes 10mins to load a 2min video! 480p!!


RobinK

join:2004-04-16
Canada
reply to HKPolice
On 25/7 VDSL and YouTube is unwatchable right now.


NorthYorkEd

@teksavvy.com
reply to HKPolice
For the past week or so YouTube has been all but unwatchable. Sometimes the buffer loads fine, sometimes it loads and gets stuck, and sometimes it doesn't load at all. Most of the time it just gets stuck or pauses for several minutes, no matter which settings or quality are used.

Hitting refresh a few times sometimes gets it to go, but most of the time we give up out of frustration.

Cable 18 package, Yonge and Sheppard area, tracert to YouTube going through yorkmills1 and yorkmills7.


Optional

join:2012-02-26
Mississauga, ON
reply to HKPolice
It's not even night and I can barely watch 720p, forget friggin 1080p on youtube right now..

Misaow

join:2010-10-19
Ottawa, ON
reply to HKPolice
my speed last night, taken from my phone on my wifi, im on the 28/1 package.

»www.speedtest.net/android/367348805.png

I was 5 feet from the router with 98% signal, so should not be a wifi issue. Decided to tether from my phone for the rest of the night which was getting 3/1.5

HKPolice

join:2002-08-09
Scarborough, ON
reply to HKPolice
Welp it is now Tuesday night, the balancing fix should've been done yesterday.

Guess what? Still averaging 200-300KB/s off youtube. One more week of this and I'm switching to start.

MrMazda86

join:2013-01-29
Kitchener, ON
I can understand everyone's frustration, but I'm running a few tests on my end and I'm unable to duplicate any kind of problem...

One example:

»www.youtube.com/watch?v=nxRvBWWkou8

This video in 720p seems to be streaming just fine. I'm on DSL 6 in Kitchener currently and having no issue. I think the problem you may be experiencing here may be that of a network congestion nature.

I'm honestly at a loss to explain why DSL users seem to be affected by this as well.

I know that a few of my friends here on Rogers have had some issue with YouTube at peak hours, but that seems to be an issue that is isolated to the particular POI that they're on and only rears its ugly head around peak hours... Welcome to cable!

HKPolice

join:2002-08-09
Scarborough, ON
reply to HKPolice
It's not just a POI congestion issue, it's either a connection issue between TSI & the caching servers or the servers themselves are overloaded. Some caching servers are ok even during peak hours, but MOST are not.

720p videos are less likely to get buffered obviously, but this affects all users including DSL, most people just don't notice it because they don't watch videos in HD since the default quality is still 480p.

I've lived through POI & node congestion issues before around mid 2011, but I had no choice because Rogers' prices & low caps made it unusable to me. Situation has changed now because there are aggregated POI ISPs out there offering higher speeds for about the same price as TSI. I've already tolerated this issue for months and obviously TSI isn't able to fix it, time to move.

Here try streaming this video right now @ 1080p:

»www.youtube.com/watch?v=T9OsTctEaGI


I'm getting 200-300KB/s which would probably take an hour to buffer a 34min video.

koreyb
Open the Canadian Market NOW

join:2005-01-08
East York, ON
Reviews:
·VMedia
·Rogers Hi-Speed
reply to HKPolice
said by HKPolice:

Welp it is now Tuesday night, the balancing fix should've been done yesterday.

Guess what? Still averaging 200-300KB/s off youtube. One more week of this and I'm switching to start.

Marc said on another thread, it won't be done until tomorrow now, cause they just installed the line today... they are going to try to cut over.

MrMazda86

join:2013-01-29
Kitchener, ON
reply to HKPolice
I hate to be the bringer of bad news, but I've tried several times with the same result each time... It works beautifully like a charm.

My up speed is a little low compared to normal, but speed wise I seem to be fine other than that as well.



Perhaps someone at TSI may have an explanation for why this is? From the look of this thread, both cable and DSL users alike are having this issue, but I am unable to replicate this problem no matter how hard I try.

NorthYorkEd

join:2013-02-13
North York, ON
Things were much better today. Even on wireless devices there was no problem streaming YouTube or other sites.

Hope it stays this way!
Expand your moderator at work

linsook

join:2004-03-08
Canada
reply to HKPolice

Re: [Cable] Youtube lags at night still, upgrade cache servers?

still crap for me occasionally.

awaisuk

join:2008-10-05
reply to HKPolice
Still YouTube is lagging
Expand your moderator at work

abcjak

join:2012-12-18
reply to HKPolice

Re: [Cable] Youtube lags at night still, upgrade cache servers?

said by HKPolice:

Here try streaming this video right now @ 1080p:

(youtube clip)
getting 200-300KB/s which would probably take an hour to buffer a 34min video.

still doesn't play for me at 1080. It will play at 720 but just barely keeps up with player atm.

vincom

join:2009-03-06
Bolton, ON
kudos:1
Reviews:
·Anveo
·TekSavvy Cable
said by abcjak:

said by HKPolice:

Here try streaming this video right now @ 1080p:

(youtube clip)
getting 200-300KB/s which would probably take an hour to buffer a 34min video.

still doesn't play for me at 1080. It will play at 720 but just barely keeps up with player atm.

on my 6mb dsl it takes the full bandwidth(+600kb) playing at 1080p, i little laggy/pausing , its barely keeping up, im on coloseum dsl btw

MrMazda86

join:2013-01-29
Kitchener, ON
Based on the patterns... I'm kinda wondering if the issue is somehow network congestion related because the issue seems to hit the more populated metropolitan areas, but not the small peanut sized (by comparison) ones.

Just a thought.


trueanimus

@sbcglobal.net
after checking several sources and my ps3, i have come to the conclusion that is a problem on youtubes end or a line leading to them. ican watch netflix and hulu fine but the youtube app hangs every few seconds. ps3 youtube is run off a different hub than pc although both are seeing lag ,ps3 getting the worst due the new requirements of the new player code introduced a few weeks ago to close a security hole in flash and massive outages in the att network. all we can do is ope they fix it soon.

NOTORIOUS VR

join:2008-12-17
TORONTO, ON
reply to MrMazda86
said by MrMazda86:

said by jmck:

yeah youtube still sucks on TSI.

I don't think it's a problem with TSI actually. I think it's a problem with the cable in particular as I seem to have absolutely NO issue with YouTube (even in HD) on their DSL service.

It is 100% a TSI issue... On Rogers Cable I never had any issues with youtube. The day I switched from Rogers to TSI I had nothing but issues with youtube and certain downloads stalling. I complained to teksavvy multiple times, their diagnostics tools were speedtest.net and the ping command... since speed test was good and ping was decent apparently nothing is wrong.

So much for "superior technical support" from the folks at TSI.


Tsiwth

@teksavvy.com
It's pretty terrible tonight on mcnicoll. Teksavvy, what the heck is going on? If it's not one thing, it's something else.

MrMazda86

join:2013-01-29
Kitchener, ON
reply to NOTORIOUS VR
It must be something to do with the area that you're in. Whether I try it from my TSI connection in Kitchener or St. George, the results are always the same... It seems to work without any issue. Perhaps there's a further under-laying issue with network congestion in the area that TSI isn't stepping up to the plate on?

NOTORIOUS VR

join:2008-12-17
TORONTO, ON
said by MrMazda86:

It must be something to do with the area that you're in. Whether I try it from my TSI connection in Kitchener or St. George, the results are always the same... It seems to work without any issue. Perhaps there's a further under-laying issue with network congestion in the area that TSI isn't stepping up to the plate on?

AS of recent updates youtube seems to be working well and video's are now buffering extremely fast. Just like I was when I was on Rogers.

My posts were more about TSI denying anything was wrong on their end (back when I first signed up) even though 3 days prior to switching to them from Rogers I had absolutely no issues at all with my connection. Up until recently youtube playback remained abysmal, so this is a nice change to see that they're working on it. But it took them far too long IMO.