I chose the basic 15 Mbbs service. I try to be optomistic that my relationship with Frontier will be a happy one but the difficulties I am having getting information online is making me nervous. I need an account number to access most websites and I don't have one yet. The person I talked to when I ordered service didn't follow through with promised emails describing what is involved with free installation. Live chat just tells me to talk to the tech. Whatever happens next Monday, I will definitely post here about my experience so that others have an idea about the process.
Well Bob - "Welcome to Frontier." The service that you have experienced so far is normal for my area. But there are folks in the northwest that say that receive excellent service from Frontier, so I hope you luck out and receive the service that those individuals claim they receive.