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whoaru99

join:2003-12-17
reply to 15444104

Re: [HSI] End of promotion..what will happen?

Probably can do it either way. They sent a replacement modem to me. It was a new-in-the-box Ubee DOCSIS 3.

I would not assume it either way though, I'd specifically ask it be sent if that's what you want.


lineofsight

join:2003-01-03
East Saint Louis, IL
said by whoaru99:

Probably can do it either way. They sent a replacement modem to me. It was a new-in-the-box Ubee DOCSIS 3.

I would not assume it either way though, I'd specifically ask it be sent if that's what you want.

Friend just got Charter HSI as a new customer. The modem is a SB6121.

whoaru99

join:2003-12-17
said by lineofsight:

Friend just got Charter HSI as a new customer. The modem is a SB6121.

Yeah, it can/does seem to vary by area. My GF got a replacement modem that I think is a Cisco. It came from the local office. A grubby little bugger it was.

To the point of the previous post about what you'll get, based on my experience you're more likely to get a new modem if you have one sent than if you go pick one up at the local office.