said by rody_44:
Its comcast and on comcasts system it lists the amount of active outlets that were paid for to be maintained. From a tech standpoint you dont want a service call whole house setup listed as completed by you. Raises and performance reviews will be in the crapper doing such trouble calls.
doesnt matter if the house has 1 drop or 50 drops. the signal level needs to be checked before it goes into any splitters/equipment, etc...that is the proper way to check the signal.
if the signal is strong coming in and weak at the wall/drop/room, then that is typically on the home owner. then you need to look at:
-bad amp (if one is being used)
-bad connectors on the wall plate