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Links: ·Frontier Communications ·Broadband Tweaks ·Equipment Support ·Site Tools ·Frontier Page for Ex Verizon Customers
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Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:1

reply to SteveJobs

Re: Getting slammed

She may be talking about the False Claims Act, but I don't know how that applies here. Frontier can stop the transfer if you tell them to do so. That was my circumstance. It did not cost anything to have the block placed on our service. But I am unclear about the 30 minute over you long distance. Is it that someone is actually using your long distance service without your permission?

SteveJobs

join:2012-07-18

1 edit

She said its a long distance company, and she wanted to put a block on it and it's free. And 30 minutes is how many minutes we have with digital phone essentials.



Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:1

OK, that makes sense. The nice thing about the block being placed is if someone tries to move you and Frontier will call you. I'll have to go back and review the information, but if I remember correctly in order to change to another long distance provider you will have to provide authorization to Frontier in writing.


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