 diskaceElectronic Box CEOPremium,VIP
join:2002-02-21 | New pricing 2013 - Electronic Box »New pricing 2013 - Nouveau prix 2013
enjoy. |
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| wow. 32.95/month for 15/1 DSL. might have to jump on this. |
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Reviews:
 ·voip.ms
 ·TekSavvy DSL
| reply to diskace
The Speedline High Speed 15 prices look pretty good but $120.00 for the TG585 is expensive. I'm assuming that the ST516 won't work well with this service.
Regarding installations, when someone switches from a 6MB DSL connection to a 15MB connection, how much downtime is there on average? Some Teksavvy customers have reported downtime and missed installation appointments. These are problems on Bell's part but I'm wondering if the average downtime is about the same with EB. |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
·TekSavvy DSL
| reply to diskace
Dear Mr. Diskace,
Thank you for the information, this may definitely sway me towards your company, however I have some questions...
My french is horrible so while I can be patient while you update the English/Ontario pricing I have a question I hope you can answer.
The 150gb plan for 15/1 service, do you still have the unlimited between 2am and noon structure in place or did that disappear? I don't see mention of it in the new pricing and like I said my french is not good so perhaps I missed it in the writings on your blog.
Just curious about that as I save my big downloads for off peak times and if you're dropping the dryloop fee I'd be crazy not to switch.
Thank you for your time. |
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| reply to diskace
25/10 does not sound to bad but with all the little free's and not throwing it all into the package makes it confusing. Is the 25/10 even in Barrie? L4N-7C6 |
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grunze510
join:2009-02-14
Cote Saint-Luc, QC
kudos:1 | reply to nitzguy
said by nitzguy:The 150gb plan for 15/1 service, do you still have the unlimited between 2am and noon structure in place or did that disappear? I don't see mention of it in the new pricing and like I said my french is not good so perhaps I missed it in the writings on your blog. I just looked at the website (Montreal -> English), they appear to have no limit from 2AM-12PM on all DSL stuff. Cable stuff seems to be unchanged aside from the return of the 60/3 Mbit/s stuff (with a price bump). |
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diskaceElectronic Box CEOPremium,VIP
join:2002-02-21 | reply to nitzguy
said by nitzguy:Dear Mr. Diskace,
Thank you for the information, this may definitely sway me towards your company, however I have some questions...
My french is horrible so while I can be patient while you update the English/Ontario pricing I have a question I hope you can answer.
The 150gb plan for 15/1 service, do you still have the unlimited between 2am and noon structure in place or did that disappear? I don't see mention of it in the new pricing and like I said my french is not good so perhaps I missed it in the writings on your blog.
Just curious about that as I save my big downloads for off peak times and if you're dropping the dryloop fee I'd be crazy not to switch.
Thank you for your time.
Hi nitzguy,
the english website is now up to date.
»www.electronicbox.net/en/ontario···dsl.html
The unlimited still apply on ALL our ADSL plan.
--
Electronic Box Inc. - Jean-Philippe Béïque
Ebox forum »ELECTRONICBOX |
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nitzguyPremium
join:2002-07-11
Sudbury, ON Reviews:
·TekSavvy DSL
| said by diskace:said by nitzguy:Dear Mr. Diskace,
Thank you for the information, this may definitely sway me towards your company, however I have some questions...
My french is horrible so while I can be patient while you update the English/Ontario pricing I have a question I hope you can answer.
The 150gb plan for 15/1 service, do you still have the unlimited between 2am and noon structure in place or did that disappear? I don't see mention of it in the new pricing and like I said my french is not good so perhaps I missed it in the writings on your blog.
Just curious about that as I save my big downloads for off peak times and if you're dropping the dryloop fee I'd be crazy not to switch.
Thank you for your time.
Hi nitzguy, the english website is now up to date. » www.electronicbox.net/en/ontario···dsl.htmlThe unlimited still apply on ALL our ADSL plan. Thank you for the quick reply! I appreciate it.
If I already have ADSL2 service, can a transfer of that service just occur or is there a disconnect/reconnect that occurs?
Just curious as to my downtime because at $32.95/month with dryloop included shaves my costs in 1/2....and that's tough to ignore.... |
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| reply to diskace
said by diskace:http://www.dslreports.com/forum/r27880367-New-pricing-2013-Nouveau-prix-2013
Diskace,
A few questions about your service, as low prices aren't always the most important part of a decision to switch ISP's.....
1) What's your log retention policy?
2) If a Voltage situation were to happen to customers of yours, would you:
a) go to court as Teksavvy has done to allow possibly affected customers to obtain legal counsel prior to handing over customer ID's to a troll?
b) would you simply hand the customer information to a troll without going to court?
c) fight the troll in court over privacy issues?
Thanks for your complete response to these questions. |
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| Also are you currently running into the same conjestion issues as Teksavvy? |
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diskaceElectronic Box CEOPremium,VIP
join:2002-02-21 | reply to MaynardKrebs
@MaynardKrebs
we are not yet ready to answer that question. We are awaiting an official response from our upstream provider. As you may know log retention is irrelevant on cable because the dhcp portion is handled by the carrier and not the tpia.
--
Electronic Box Inc. - Jean-Philippe Béïque
Ebox forum »ELECTRONICBOX |
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| said by diskace:@MaynardKrebs
we are not yet ready to answer that question. We are awaiting an official response from our upstream provider. As you may know log retention is irrelevant on cable because the dhcp portion is handled by the carrier and not the tpia.
I understand that cable is different than xDSL in that regard.
What are your xDSL policies?
Thanks. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
4 edits | reply to nitzguy
said by nitzguy:....Just curious as to my downtime because at $32.95/month with dryloop included shaves my costs in 1/2....and that's tough to ignore....
If MY math holds any water, it looks like (depending upon your usage) eBox's 15/1 could cost LESS than their 6/80 if you will be a Dry Loop customer - NOT counting startup fees.
Very aggressive !
Might even be lower than Acanac, who also only gives THEIR best price if you prepay for 12 months of service, IIRC.
OTOH, Acanac only offers UNLIMITED Usage arrangements, whether you need them or not. |
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 dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
·Start Communicat..
 ·Cogeco Cable
·TekSavvy DSL
·Caneris
| reply to MaynardKrebs
said by MaynardKrebs:I understand that cable is different than xDSL in that regard.
Hmmm.
How is it different? Do they not keep logs? Or is the upstream keeping logs on people that aren't their customers?
Why does this sound like a can o' worms?
Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged |
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| said by dillyhammer:said by MaynardKrebs:I understand that cable is different than xDSL in that regard.
Hmmm. How is it different? Do they not keep logs? Or is the upstream keeping logs on people that aren't their customers? Why does this sound like a can o' worms? My understanding of this my be wrong but I think this is how cable TPIA works.....
1) TPIA customer (Ebox) provides a block of IP's it 'owns' to Rogers, et. al.
2) Rogers, et. al. uses this block of IP addresses for TPIA's customers.
3) TPIA customer (Ebox) does not know which IP address is assigned to which individual user because the IP address assignment is handled by cableco equipment, ergo Rogers, et. al. are the ones who can correlate IP address to modem MAC address, not Ebox.
4) Rogers, et. al. IP address/MAC address correlation retention policies are a black box - nobody really knows what they are.
Whereas with xDSL (not sure if this hold true for "NGN" FTTN installs too), the IP address is assigned by the indie ISP through their own infrastructure. The indie can make its own policies as to how long it holds onto xDSL logs. |
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 ohmer
join:2003-08-06
Quebec, QC
·TekSavvy DSL
·ELECTRONICBOX
| reply to dillyhammer
said by dillyhammer:said by MaynardKrebs:I understand that cable is different than xDSL in that regard.
Hmmm. How is it different? Do they not keep logs? Or is the upstream keeping logs on people that aren't their customers? Why does this sound like a can o' worms? Mike On the cable, it's Videotron/Rogers that attribute IP address from their DHCP server (this is not ebox equipment). So, even if ebox delete their logs, the upstream provider still have them... I guess they keep log for a very long time... |
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Reviews:
·TekSavvy Cable
| reply to diskace
said by diskace: As you may know log retention is irrelevant on cable because the dhcp portion is handled by the carrier and not the tpia.
OMG we're all screwed.....  |
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| said by Rickkins:said by diskace: As you may know log retention is irrelevant on cable because the dhcp portion is handled by the carrier and not the tpia.
OMG we're all screwed..... Just the people on cable are screwed.
As long as the indie ISP is not keeping xDSL logs for more than 7-14 days, xDSL is preferable for privacy. |
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 hm
@videotron.ca | reply to diskace
said by diskace:As you may know log retention is irrelevant
Says the guy with a non-compliant privacy policy on his website, and who chose to ignore questions related to this issue.
ah. |
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hm
@videotron.ca | reply to MaynardKrebs
Oh? Did diskace ever answer how long he retains DSL logs for? 7 years? Part of his accounting records that are required to be kept for 7 years maybe?
As far as I know, up until now he has chosen not to answer people.
Let me double check, maybe he did....
» Data Retention (Privacy policy)
hmm, Nope...
Sorry, what were you saying, MaynardKrebs? |
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