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SpeedNut

join:2007-10-06
Alburtis, PA

New Install Whole Home DVR - QIP 6416 - Day 1 Pay Upgrade?

Hi everyone,

Upon getting all set up I checked in to the Verizon website to look at the online DVR functionalities, and it offers me an upgrade to a bigger DVR already. Is this standard? Is there any way to get the $40 fee waived? I would think if I'm a new customer with an install they would put the current stuff in there. Thanks!


UnnDunn
Premium
join:2005-12-21
Brooklyn, NY

The $40 fee is a rush shipping fee (they send the new box to you literally overnight.) You can avoid this fee by exchanging the box at a local Verizon FiOS store yourself.

That said, if you are a brand-new install, I'm sure you can call and negotiate to get the fee waived.


Reyr

join:2009-01-03
Wilmington, DE
reply to SpeedNut

I'm surprised they installed a 6416...didn't they phase those out over the summer on installs?



Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to SpeedNut

You should have at least gotten at 7216.
--
Romney - Ryan 2012
Christie 2016


SpeedNut

join:2007-10-06
Alburtis, PA
reply to SpeedNut

I'm looking at it now and it's a QIP6416-2. Closest Verizon store is about a 90 minute drive each way, so that's out. I tried online and that was a waste of time. I guess trying over the phone is the next option.


matthewh16

join:2010-05-21
Culver City, CA
reply to SpeedNut

I read in another thread that Sandy may have destroyed a LOT of inventory, or caused some sort of backlog in the availability of the 3rd gen (black) boxes, so they've had to give out the 6416's again.

Correct me if I'm wrong.



bohratom
Jersey Shore is back again.

join:2011-07-07
Red Bank NJ

said by matthewh16:

I read in another thread that Sandy may have destroyed a LOT of inventory, or caused some sort of backlog in the availability of the 3rd gen (black) boxes, so they've had to give out the 6416's again.

Correct me if I'm wrong.

True, Verizon footprint was hit hard by Sandy and over 250K boxes were lost due to water. My guess within the next 60 days they will catch up with replacements/orders and this will be a moot point.

hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1

the QIP6416-2 should have a 500 gb hard drive in it

the -2 is their 500gb model so there should be no need to get the 7232 model at all, unless you need an extra hard drive on top of the 500.



nycdave
Premium,MVM
join:1999-11-16
Melville, NY
kudos:16

No - the 6416-2 has and will always have a 160GB hard drive. The 7216-2 has a 500GB drive.


hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1

oh my bad. thanks for the clarification



Webcobbler

@verizon.net
reply to nycdave

Actually, I thought that the 6416s had 160GB. The 7216s also had 160GB of storage (hence the 16 at the end), but we're just faster and had newer internals then the 6416s. Then the 7232 DVRs have 500GBs ( but were originally planned to have 320GB ... 32 at the end ) , but we're pressured to go to 500GB due to demand from customers etc.

Similar to the 7100p2s are faster and have newer internals then the silver 7100p1's.

I believe the STBs specs are on Motorola's website as well. This is where I got my info on the STBs way back when.

Am I wrong ? But I am almost 100% I have this correct. IMO of course , lol.



More Fiber
Premium,MVM
join:2005-09-26
West Chester, PA
kudos:30

7216s were originally 160GB. VZ started retrofitting them with 500GB drives awhile back. AFAIK, the only way to tell them apart is that the retrofitted unit had a sticker indicating it has a 500GB drive.
--
There are 10 kinds of people in the world; those who understand binary and those who don't.



Webcobbler

@verizon.net

Ahh. I never knew that. I went from a 6416 to a 7232 about 2 years ago now. I never had a 7216 one.

I guess it does make sense for VZ to retrofit them with 500GB Hard Drives. There would be too much demand for 7232s just bc of their 500 Gig Hard Drive. Not to mention they are more powerful as well . IMO.

Thanks for the info , More Fiber.