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Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY

1 recommendation

reply to PCInTech

Re: OK, we are slow again...on Extreme !

said by PCInTech:

I'm in Massena, and this morning, I've completely lost connection over 7 times that I know of. My speeds have gone to pot, and attempting speedtest to any TWC server will give me wonky download, sometime normal, sometime 1M. Uploads will time out and not complete, all levels here look normal, but yet modem keeps losing connection and reboots. Hmm.

Two outages today which brings the count up to at least four for the week - not counting the nightly 2 am outage. First one today was short but the second lasted about two hours. Keeping my fingers crossed for tonight.

orangegecko

join:2005-01-12
Clay, NY

Make sure you call them up and tell them to give you billing credit for the outages. Even though it might be small, it all adds up.