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m8trix

join:2003-12-24
Phoenix, AZ
kudos:4
reply to Shaun

Re: [AZ] Getting support without being account holder?

if you are not the account holder tech support will still troubleshoot with you and schedule a tech if need be, they just cant make any changes or give out account info is all


no_one

@cox.net
I am not sure about a tech run as those could cost money. So I do not know if a none account holder could do that?

FourWheelKid

join:2006-03-03
Broussard, LA
I believe that you're only charged for it if the problem is on your end, and even then, it's at the tech that comes out's discretion.

nonymous
Premium
join:2003-09-08
Glendale, AZ
said by FourWheelKid:

I believe that you're only charged for it if the problem is on your end, and even then, it's at the tech that comes out's discretion.

Thing is that is not known ahead of time so account holder would need to agree to that possibility.