pandoraPremium
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1 edit | [D3] I get locked out of my account when trying to play D3 I can play World of Warcraft with no problem. When I try to play Diablo 3, my account gets locked due to suspicious activity.
I've unlocked it twice tonight. Is there some flag that I can reset, or do I need to write a ticket? I haven't played D3 in months, but wanted to help my son for a bit. It's annoying to keep having Blizzard lock my account.
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"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman" |
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 diablo1892Say hello to my little friend
join:2011-04-21
Friendly, WV | Its gotta be blizz has banned you from there servers cause of lag or you need to access your account via browser.
Could also be getting hacked i guess? |
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pandoraPremium
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| said by diablo1892:Its gotta be blizz has banned you from there servers cause of lag or you need to access your account via browser.
Could also be getting hacked i guess?
I don't think a hack. If someone hacked my account, Diablo III is worthless, but on World of Warcraft I've got many high level toons and am GM of a 25 Alliance and a 23 Horde guild with about a million gold on my banking toon.
I got this response from the Blizzard support ticket - Thanks for your patience! This is in response to an online Compromise web form that you submitted for this account. Even if you didn't intend to report a compromise, I've reviewed your ticket thoroughly - and after having dived into our logs of your account, I’m happy to inform you that the account does not appear to have been accessed by an unauthorized user.
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"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman" |
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pandoraPremium
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| reply to diablo1892
And after the Blizzard support reply, I tried again this morning and got locked out once more. Again I'm resetting. This is getting so old.
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"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman" |
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 KrisnatharokCaveat EmptorPremium
join:2009-02-11
Earth Orbit
kudos:7 | Do you have an authenticator? |
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pandoraPremium
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| No, Blizzard send me one, but I never used it.
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"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman" |
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KrisnatharokCaveat EmptorPremium
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kudos:7 | It should be a matter of policy that no one gives a damn about any sort of suspicious activity/hacking on your account if you don't use an authenticator.
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Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety. |
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pandoraPremium
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| said by Krisnatharok:It should be a matter of policy that no one gives a damn about any sort of suspicious activity/hacking on your account if you don't use an authenticator.
I umm have a password, phone number, credit card and what not on file with Blizzard. They should be able to tell who I am. A robot call to verify it's me to my registered phone number should be sufficient to prove identity.
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"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman" |
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KrisnatharokCaveat EmptorPremium
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kudos:7 | No, Pandora. Put the authenticator on your account or GTFO. That has been established best practice for years.
But go ahead with the "Blizzard should" attitude and see how far it gets you.
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pandoraPremium
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| said by Krisnatharok:No, Pandora. Put the authenticator on your account or GTFO. That has been established best practice for years.
So playing the game I bought with just a password and email account annoys you? Hmm...
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"If you put the federal government in charge of the Sahara Desert, in 5 years there'd be a shortage of sand." - Milton Friedman" |
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 JobbieKeep It SimplePremium
join:2010-08-24
Mexico
kudos:1 | reply to pandora
said by pandora:said by Krisnatharok:It should be a matter of policy that no one gives a damn about any sort of suspicious activity/hacking on your account if you don't use an authenticator.
I umm have a password, phone number, credit card and what not on file with Blizzard. They should be able to tell who I am. A robot call to verify it's me to my registered phone number should be sufficient to prove identity. /you keep living in the pony adventure world man, just get the authenticator and get your account secured.
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KrisnatharokCaveat EmptorPremium
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kudos:7 | reply to pandora
said by pandora:said by Krisnatharok:No, Pandora. Put the authenticator on your account or GTFO. That has been established best practice for years.
So playing the game I bought with just a password and email account annoys you? Hmm... You misunderstand. I don't care how you play the game. I get annoyed that you come in here and ask for advice on how to avoid having your account locked, you get what is considered a Best Practice (use two-factor authentication), and then pompously declares that it's Blizzard's fault--not your own--for failing to identify you.
Moreover, my own personal experience contradicts your preconceived idea--I travel a lot for work, and have no problem logging into WoW, D3, or SC2 from all across the United States, and even outside the United States.
But no, Blizzard should change how it identifies users because you think so.
That's what annoys me--you ignore the (free) options out there for securing your account, and blame the company when you get hacked/locked.
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pandoraPremium
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| reply to Jobbie
said by Jobbie:/you keep living in the pony adventure world man, just get the authenticator and get your account secured.
Or just ask Blizzard to let me play Diablo III as I've played all the other Blizzard games without trouble for years.
Most sites just want email and password. Until this Diablo III problem, it's all Blizzard wanted. I'm not certain an authenticator would solve the current problem anyway.
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JobbieKeep It SimplePremium
join:2010-08-24
Mexico
kudos:1 | I thought you were done with blizzard because of the porn. |
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diablo1892Say hello to my little friend
join:2011-04-21
Friendly, WV | reply to pandora
Re: [D3] I get locked out of my account when trying to play D3 said by pandora:I'm not certain an authenticator would solve the current problem anyway.
I agree. |
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KrisnatharokCaveat EmptorPremium
join:2009-02-11
Earth Orbit
kudos:7 | reply to Anon
OK, I'm done here. Your attitude is all to common among users who ignore the best security practices than scream at Blizzard when they get hacked.
Authenticator or GTFO.
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Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety. |
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