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reply to JeepMatt

Re: [X1] Xfinity X1 now available to New Customers in Philly!

I was originally given the same runaround, that it was a strict policy, but then the nice women on the phone mentioned there might be something she could do, because we've been a longstanding customer... She put in a service call. And a day later they showed up. Originally they were going to slightly modify the plan, but nothing new on my bill but am instillation fee.