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MisterP

join:2012-10-11
US
reply to wTheOnew

Re: Extreme 50 Config File Name?

derp I'm log OCD. I clear the logs after a big modem event or reboot to see them better. Would a config file show up again on a factory reset or once a config file is in its pretty much burned into the firmware?

Another funny thing I notice is the T3 errors write over each other; I know I get at least one a day but I only see the latest entry; and they are cut off with an ellipsis. They look like this:

Critical (3) Started Unicast Maintenance Ranging - No Response received - ...

n_w95482
Premium
join:2005-08-03
Ukiah, CA

I'm not sure about the Zoom, but with my Motorola SB6120, it only shows the config file name after a firmware update or a tier upgrade/downgrade. Once it gets flushed out of the log, it's gone until one of those events happens again.
--
KI6RIT


wTheOnew

join:2012-03-09
reply to MisterP

I also hate the ellipsis. Zoom did a pretty crappy job on the info provided to the user. :/

Doing a hardware reset via a long hold on the button on the modem seems to make it get the config file every time. Doesn't seem to do it every time when you reset it from the web interface.

Upgraded to 50/10 on Monday and they still haven't figured it out. Supposedly they're going to address the issue today between, and I quote, "8 and 8". I'm starting to think I'm part of an elaborate Truman Show-esq reality show when it comes to Comcast's 'support'.



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:9

1 recommendation

said by wTheOnew:

I also hate the ellipsis. Zoom did a pretty crappy job on the info provided to the user. :/

Unlike Motorola which has been notorious for their modems being hypochondriacs with logging excessive info. making users have anxiety attacks.