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someguy895

@wideopenwest.com

RE: Supported modems

Does anyone know if there is an official or unofficial list of DOCSIS 3.0 modems that will work with WOW? I thought I read the Motorolla SB6121 is supported, but would the SB6141 work also because supposedly it uses the same firmware?



WOW_Dan
Premium
join:2011-03-24
Naperville, IL
kudos:27

The 6120/6121 and 6580 have been tested on our network by engineers, the 6141 has not. That doesn't mean it won't work, it just means we haven't tested it, and can't guarantee anything.



chachster
Premium
join:2002-08-07
Westerville, OH
reply to someguy895

I'm using the 6141 with no issue on the 15/1 package. As Dan said, it's not test by WOW, but it does work.


mgeyman8

join:2006-11-11
Cleveland, OH
reply to someguy895

I'm using a Zoom 5341J DOCIS 3.0 modem - 50/5 service with absolutely no problems in the Cleveland market.