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amd64now
join:2007-04-01
canada

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amd64now

Member

[Voip.ms] Loosing registration on montreal2

Anyone else loosing registration to montreal2?. For the past few days, I loose registration to montreal2 for about 30 seconds.

To test, I set up a obi202 and a spa2102 with primary on obi202 and sub account on spa2102. Additionally, I setup Anveo on obi202 and Freephoneline on spa2102 at the same time. Both devices loose registration and the light on ata's go out. Anveo and Freephoneline is ok. I pick up phone and still have dial tone on voip.ms.
MartinM
VoIP.ms
Premium Member
join:2008-07-21

MartinM

Premium Member

I use that server a lot, no problem here with my Phones.

I would recommend contacting our support so we can try to find the cause of your issue.
MartinM

MartinM to amd64now

Premium Member

to amd64now
Additionally, if you think there is any information that could help me help you with the registration problem, feel free to PM them to me.

Thanks
amd64now
join:2007-04-01
canada

amd64now to MartinM

Member

to MartinM
Thanks for your response. I will keep looking at my end before contacting support since you have no issues with montreal2.
MartinM
VoIP.ms
Premium Member
join:2008-07-21

MartinM

Premium Member

said by amd64now:

Thanks for your response. I will keep looking at my end before contacting support since you have no issues with montreal2.

I will register 2 devices now to Montreal 2 and monitor them carefully. I will keep you updated
amd64now
join:2007-04-01
canada

amd64now

Member

Thanks. Next time if I see the loss, I will check my ipfire connections to see if I still have udp connection. Forgot to check that the last few times.
amd64now

amd64now

Member

My montreal2 connection is still dropping. I switch my obi202 to chicago and it is not dropping. Not sure if its my end with this. A tcpdump on my wan side reveals a number of sip 481 from montreal2 ip to my wan ip. I looked it up and it means 481 Call/Transaction Does Not Exist. Not an expert when it comes sip related traffic.
rudeboy24
join:2002-10-14
Welland, ON

rudeboy24

Member

i am on Montreal 1 and i lost registration 19 times from 10:28am to 4:49pm and shows lagged 106 times and unreachable 126 times.

my internet connection has not lagged at all during this time according to my routers connection monitor

rosenqui
Premium Member
join:2004-05-28
Kanata, ON

rosenqui

Premium Member

I've noticed a few issues with lost registration in the past week or so as well. We're not heavy users so it would manifest itself as a failed outgoing call that worked upon retry.

Some incoming calls have had the problem that Toronto had where you'd have to say "hello" twice before the other person heard you.

Maybe too many of us switched to Montreal when Toronto had issues?
amd64now
join:2007-04-01
canada

amd64now

Member

Quite possible more people moved over to Montreal. It drops about every 10 to 15 minutes for between 10 to 30 seconds. It would hardly be noticable. But inconvenient, if you drop while expecting a call. I am going to submit a ticket and see what voip.ms has to say.
glavoie84
join:2006-09-08
Quebec, QC

glavoie84 to amd64now

Member

to amd64now
Looking at my ATA logs, it seems that it also lost registration, 20 times yesterday, on montreal2.voip.ms.
MartinM
VoIP.ms
Premium Member
join:2008-07-21

MartinM to amd64now

Premium Member

to amd64now
Hello amd64now I'm sorry I didn't get back to you earlier.

Currently have a couple of ata's in the office connected to montreal, and we'll be monitoring closely. We'll apply fixes as necessary and post back.

EUS
Kill cancer
Premium Member
join:2002-09-10
canada

EUS to amd64now

Premium Member

to amd64now
I had trouble with mtl 1 on the week of Dec 31, incoming/outgoing was problematic.
Switched to mtl2, please don't let there be problems with this freakin' server as well. I'm getting fed up with playing musical servers.
amd64now
join:2007-04-01
canada

amd64now

Member

Hello MartinM,

I look forward to your post back.

I additionally received a reply from my ticket. Basically, no reported problems and they will monitor.

I am hopeful they find the issue as its apparent some others are experiencing the same issue that I am seeing.
Expand your moderator at work
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
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grand total to amd64now

Member

to amd64now

Re: [Voip.ms] Loosing registration on montreal2

said by amd64now:

Hello MartinM,

I look forward to your post back.

I additionally received a reply from my ticket. Basically, no reported problems and they will monitor.

I am hopeful they find the issue as its apparent some others are experiencing the same issue that I am seeing.

Following is a typical 2 hour section from my Syslog. None of the other registrations my phone has have any problem.

Jan  8 21:07:42 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 21:07:55 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 21:14:48 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 21:14:59 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 21:16:25 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 21:16:36 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 21:29:48 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 21:30:06 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 21:37:22 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 21:37:35 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 22:16:11 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 22:16:37 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 22:19:52 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 22:20:03 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 22:38:43 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 22:39:01 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan  8 22:55:55 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan  8 22:56:06 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
 
amd64now
join:2007-04-01
canada

amd64now

Member

Just an update. I am still seeing a slight drop on the Montreal2 server. Everyone else that has seen Montreal2 drops still expeiencing this?.
glavoie84
join:2006-09-08
Quebec, QC

glavoie84

Member

Yep! Still seeing this in my logs:
[root@headless /var/log]# zcat all.log.1.bz2 | grep SPA2102 | grep Fail
Jan  8 11:39:53 SPA2102 [0]RegFail. Retry in 75
Jan  8 12:41:23 SPA2102 [0]RegFail. Retry in 75
Jan  8 12:41:24 SPA2102 [1]RegFail. Retry in 75
Jan  8 12:41:40 SPA2102 [0]RegFail. Retry in 75
Jan  8 12:45:55 SPA2102 [0]RegFail. Retry in 75
Jan  8 12:47:42 SPA2102 [0]RegFail. Retry in 75
Jan  8 14:22:05 SPA2102 [0]RegFail. Retry in 75
Jan  8 14:22:05 SPA2102 [1]RegFail. Retry in 75
Jan  8 14:22:13 SPA2102 [1]RegFail. Retry in 75
Jan  8 14:22:25 SPA2102 [0]RegFail. Retry in 75
Jan  8 14:35:34 SPA2102 [0]RegFail. Retry in 75
Jan  8 14:35:34 SPA2102 [1]RegFail. Retry in 75
Jan  8 14:37:21 SPA2102 [0]RegFail. Retry in 75
Jan  8 14:37:21 SPA2102 [1]RegFail. Retry in 75
Jan  8 14:38:06 SPA2102 [0]RegFail. Retry in 75
Jan  8 14:41:53 SPA2102 [1]RegFail. Retry in 75
Jan  8 15:20:26 SPA2102 [1]RegFail. Retry in 75
Jan  8 15:30:58 SPA2102 [1]RegFail. Retry in 75
Jan  8 15:42:41 SPA2102 [1]RegFail. Retry in 75
Jan  8 17:15:51 SPA2102 [0]RegFail. Retry in 75
Jan  8 17:38:20 SPA2102 [0]RegFail. Retry in 75
Jan  8 17:44:52 SPA2102 [0]RegFail. Retry in 75
Jan  8 20:28:26 SPA2102 [1]RegFail. Retry in 75
Jan  8 20:28:48 SPA2102 [1]RegFail. Retry in 75
Jan  8 20:45:30 SPA2102 [1]RegFail. Retry in 75
Jan  8 23:24:41 SPA2102 [0]RegFail. Retry in 75
[root@headless /var/log]# zcat all.log.0.bz2 | grep SPA2102 | grep Fail
Jan  9 03:30:14 SPA2102 [1]RegFail. Retry in 75
Jan  9 03:30:47 SPA2102 [0]RegFail. Retry in 75
Jan  9 05:23:05 SPA2102 [1]RegFail. Retry in 75
Jan  9 10:59:10 SPA2102 [1]RegFail. Retry in 75
Jan  9 13:12:26 SPA2102 [1]RegFail. Retry in 75
Jan  9 14:40:00 SPA2102 [1]RegFail. Retry in 75
Jan  9 15:01:05 SPA2102 [0]RegFail. Retry in 75
Jan  9 15:01:35 SPA2102 [1]RegFail. Retry in 75
Jan  9 16:07:46 SPA2102 [1]RegFail. Retry in 75
Jan  9 17:20:18 SPA2102 [0]RegFail. Retry in 75
Jan  9 17:20:18 SPA2102 [1]RegFail. Retry in 75
Jan  9 18:00:42 SPA2102 [1]RegFail. Retry in 75
Jan  9 18:31:02 SPA2102 [0]RegFail. Retry in 75
Jan  9 18:46:26 SPA2102 [1]RegFail. Retry in 75
Jan  9 19:00:59 SPA2102 [1]RegFail. Retry in 75
Jan  9 20:30:46 SPA2102 [1]RegFail. Retry in 75
Jan  9 20:30:47 SPA2102 [0]RegFail. Retry in 75
[root@headless /var/log]# cat all.log | grep SPA2102 | grep Fail
Jan 10 00:23:15 SPA2102 [1]RegFail. Retry in 75
Jan 10 00:30:19 SPA2102 [1]RegFail. Retry in 75
Jan 10 01:26:36 SPA2102 [0]RegFail. Retry in 75
Jan 10 01:50:33 SPA2102 [0]RegFail. Retry in 75
Jan 10 02:11:03 SPA2102 [1]RegFail. Retry in 75
Jan 10 02:11:26 SPA2102 [0]RegFail. Retry in 75
Jan 10 02:11:26 SPA2102 [1]RegFail. Retry in 75
Jan 10 02:13:13 SPA2102 [0]RegFail. Retry in 75
Jan 10 02:13:13 SPA2102 [1]RegFail. Retry in 75
Jan 10 02:48:13 SPA2102 [1]RegFail. Retry in 75
Jan 10 02:59:54 SPA2102 [1]RegFail. Retry in 75
Jan 10 03:21:57 SPA2102 [1]RegFail. Retry in 75
Jan 10 04:06:28 SPA2102 [1]RegFail. Retry in 75
Jan 10 04:06:34 SPA2102 [1]RegFail. Retry in 75
Jan 10 05:06:27 SPA2102 [0]RegFail. Retry in 75
Jan 10 05:27:14 SPA2102 [0]RegFail. Retry in 75
Jan 10 05:27:32 SPA2102 [1]RegFail. Retry in 75
 
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
Panasonic KX-TGP500

grand total

Member

said by glavoie84:

Yep! Still seeing this in my logs:

So that it's clear it's not just you:

I would say it's getting worse.
Jan 10 00:11:51 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 00:12:04 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 00:43:43 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 00:43:55 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 01:14:13 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 01:14:23 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 03:13:07 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 03:13:17 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 05:15:07 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 05:15:19 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 05:23:06 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 05:23:49 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 05:30:23 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 05:30:42 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 06:06:20 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 06:06:31 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 06:18:35 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 06:19:28 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 06:26:40 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 06:27:15 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 06:47:47 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 06:48:14 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 06:56:33 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 06:57:03 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 07:10:46 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 07:12:22 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 07:18:32 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 07:18:44 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 07:35:42 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 07:35:57 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 07:44:04 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 07:44:15 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 07:48:24 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 07:49:07 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 07:59:36 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 08:00:57 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 08:04:12 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 08:04:28 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 08:15:56 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 08:16:07 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 08:29:44 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 08:29:58 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 08:35:57 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 08:36:39 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 08:53:27 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 08:53:45 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 09:07:00 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 09:07:11 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 09:10:26 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 09:10:56 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 09:19:46 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 09:20:05 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 09:36:46 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 09:37:28 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 09:54:49 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 09:55:03 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 10:06:28 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 10:07:07 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 10 10:14:54 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 10 10:15:07 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
 
Mario6
join:2008-02-28
Montreal, QC

Mario6

Member

There is definately something with that server... I'll probably try their support tomorrow. But since I'm not racking big bills yet, I might not be of big interest to them.

My Cisco SPA112 is unreacheable and loses Dialtone many times a day... but I haven't managed yet to catch something interesting in the logs.

My new asterisks 1.8 installation has interesting logs to show instead:

[Jan 10 16:37:51] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 1018
[Jan 10 16:38:43] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1426ms / 2000ms)
[Jan 10 16:41:47] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 61
[Jan 10 16:41:58] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (226ms / 2000ms)
[Jan 10 16:44:52] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 16:45:02] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 19
[Jan 10 16:45:12] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 16:45:32] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #4)
[Jan 10 16:45:54] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1290ms / 2000ms)
[Jan 10 16:55:58] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 34
[Jan 10 16:56:24] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1655ms / 2000ms)
[Jan 10 17:05:28] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 11
[Jan 10 17:06:18] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (26ms / 2000ms)
[Jan 10 17:07:22] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 26
[Jan 10 17:07:59] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (23ms / 2000ms)
[Jan 10 17:17:03] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 16
[Jan 10 17:17:41] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (13ms / 2000ms)
[Jan 10 17:19:45] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 13
[Jan 10 17:20:09] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (30ms / 2000ms)
[Jan 10 17:28:08] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 17:28:14] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 43
[Jan 10 17:28:24] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (231ms / 2000ms)
[Jan 10 17:28:28] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 17:36:29] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 10
[Jan 10 17:37:07] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (222ms / 2000ms)
[Jan 10 17:44:11] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 13
[Jan 10 17:44:21] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (98ms / 2000ms)
[Jan 10 17:49:25] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 21
[Jan 10 17:50:03] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 17:50:18] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (398ms / 2000ms)
[Jan 10 17:50:23] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 17:53:22] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 15
[Jan 10 17:54:14] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (177ms / 2000ms)
[Jan 10 18:00:16] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (2242ms / 2000ms)
[Jan 10 18:00:38] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (10ms / 2000ms)
[Jan 10 18:08:23] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 18:08:43] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 66
[Jan 10 18:08:43] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #4)
[Jan 10 18:08:53] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (179ms / 2000ms)
[Jan 10 18:21:57] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 20
[Jan 10 18:23:02] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (23ms / 2000ms)
[Jan 10 18:26:50] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 18:27:06] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 21
[Jan 10 18:27:10] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 18:27:17] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1121ms / 2000ms)
[Jan 10 18:30:21] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 41
[Jan 10 18:30:59] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (225ms / 2000ms)
[Jan 10 18:39:02] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (2210ms / 2000ms)
[Jan 10 18:39:16] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 2210
[Jan 10 18:39:27] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (360ms / 2000ms)
[Jan 10 18:44:31] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 10
[Jan 10 18:45:09] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (21ms / 2000ms)
[Jan 10 18:59:12] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (2258ms / 2000ms)
[Jan 10 18:59:22] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (15ms / 2000ms)
[Jan 10 19:02:24] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (2229ms / 2000ms)
[Jan 10 19:02:34] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (38ms / 2000ms)
[Jan 10 19:06:22] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 19:06:38] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 15
[Jan 10 19:07:01] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (14ms / 2000ms)
[Jan 10 19:08:05] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 14
[Jan 10 19:08:29] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (11ms / 2000ms)
[Jan 10 19:19:33] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 17
[Jan 10 19:20:11] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (11ms / 2000ms)
[Jan 10 19:23:15] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 11
[Jan 10 19:23:25] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (158ms / 2000ms)
[Jan 10 19:27:29] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 11
[Jan 10 19:28:05] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (19ms / 2000ms)
[Jan 10 19:47:10] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 16
[Jan 10 19:47:20] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (124ms / 2000ms)
[Jan 10 19:50:24] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 50
[Jan 10 19:50:49] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (178ms / 2000ms)
[Jan 10 19:58:54] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 1142
[Jan 10 19:59:19] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1022ms / 2000ms)
[Jan 10 20:03:22] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (3233ms / 2000ms)
[Jan 10 20:03:33] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (651ms / 2000ms)
[Jan 10 20:08:37] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 277
[Jan 10 20:08:47] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 20:09:07] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 20:09:15] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (19ms / 2000ms)
[Jan 10 20:25:20] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 143
[Jan 10 20:25:30] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (246ms / 2000ms)
[Jan 10 20:30:29] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 20:40:35] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 24
[Jan 10 20:40:59] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (23ms / 2000ms)
[Jan 10 20:47:03] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 14
[Jan 10 20:47:41] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (18ms / 2000ms)
[Jan 10 20:58:45] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (3162ms / 2000ms)
[Jan 10 20:58:55] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (10ms / 2000ms)
[Jan 10 21:04:59] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 12
[Jan 10 21:05:23] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (22ms / 2000ms)
[Jan 10 21:07:27] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 16
[Jan 10 21:07:52] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 21:08:05] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (197ms / 2000ms)
[Jan 10 21:22:10] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 46
[Jan 10 21:22:34] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (12ms / 2000ms)
[Jan 10 21:24:30] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #2)
[Jan 10 21:24:38] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 25
[Jan 10 21:24:50] NOTICE[28140] chan_sip.c:    -- Registration for 'XXXXX_Asterisk@montreal2.voip.ms' timed out, trying again (Attempt #3)
[Jan 10 21:25:13] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (139ms / 2000ms)
[Jan 10 21:43:19] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 17
[Jan 10 21:43:29] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (344ms / 2000ms)
[Jan 10 22:04:32] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (2204ms / 2000ms)
[Jan 10 22:04:42] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (12ms / 2000ms)
[Jan 10 22:20:46] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 22
[Jan 10 22:21:11] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1240ms / 2000ms)
[Jan 10 22:25:15] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 16
[Jan 10 22:25:39] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (91ms / 2000ms)
[Jan 10 22:38:43] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Lagged. (3207ms / 2000ms)
[Jan 10 22:38:53] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (270ms / 2000ms)
[Jan 10 22:43:57] NOTICE[28140] chan_sip.c: Peer 'voipms' is now UNREACHABLE!  Last qualify: 30
[Jan 10 22:44:08] NOTICE[28140] chan_sip.c: Peer 'voipms' is now Reachable. (1233ms / 2000ms)
 
glavoie84
join:2006-09-08
Quebec, QC

1 recommendation

glavoie84

Member

The support asked me to change my Register Expires from 600 to 180 (even though the value of 600 worked correctly for the past 4 years), and use the IP address instead of the DNS.

Result: 3 times more RegFail in my log

garys_2k
Premium Member
join:2004-05-07
Farmington, MI

garys_2k

Premium Member

It would be interesting to run a tracert at the moment you can't connect to see where the drop happens.
amd64now
join:2007-04-01
canada

amd64now to glavoie84

Member

to glavoie84
Mine has always been at 180. As you have seen, it doesn't matter if its IP or DNS entry in your ATA. Montreal servers have issues.
amd64now

amd64now to garys_2k

Member

to garys_2k
said by garys_2k:

It would be interesting to run a tracert at the moment you can't connect to see where the drop happens.

During a drop, I have completed a ping to the server by IP and Montreal2.voip.ms. It doesn't drop with the adapter.
Mario6
join:2008-02-28
Montreal, QC

Mario6 to amd64now

Member

to amd64now
I moved everything to montreal.voip.ms...

Registration failed only once in the last 24hrs, and I get a dialtone on my SPA112 without problems.

BTW, my register expire was ALREADY at 180secs. I configured it following their wiki article.
glavoie84
join:2006-09-08
Quebec, QC

glavoie84 to amd64now

Member

to amd64now
I finally switched to toronto2.voip.ms. The connection to montreal2 was going through Toronto anyway, and it seems there might be some packet loss between gw-iweb.torontointernetexchange.net and iweb:
root@headless /var/log]# traceroute montreal2.voip.ms
traceroute to montreal2.voip.ms (174.142.75.171), 64 hops max, 52 byte packets
 1  wasteland (192.168.69.69)  0.311 ms  0.240 ms  0.451 ms
 2  10.250.125.193 (10.250.125.193)  9.045 ms  6.990 ms  7.820 ms
 3  mx480-xe-1-0-1.electronicbox.net (74.116.184.73)  12.274 ms  15.801 ms  11.322 ms
 4  mx480-xe-1-0-1.electronicbox.net (74.116.184.73)  15.388 ms  11.788 ms  13.129 ms
 5  10ge.ebox.peer1.electronicbox.net (66.199.136.25)  11.032 ms  11.208 ms  11.910 ms
 6  216.187.120.170 (216.187.120.170)  24.571 ms  10.984 ms  12.938 ms
 7  10ge.xe-1-0-0.tor-151f-cor-1.peer1.net (216.187.114.197)  18.250 ms  18.492 ms  19.986 ms
 8  gw-iweb.torontointernetxchange.net (206.108.34.199)  18.660 ms  19.201 ms  20.014 ms
 9  * te6-1.cr4.mtl.iweb.com (67.205.127.121)  26.073 ms *
10  te8-4.dr7.mtl.iweb.com (184.107.1.38)  28.798 ms * *
11  * * *
12  montreal.voip.ms (174.142.75.171)  27.723 ms *  26.847 ms
 

No more registration failure (yet) after switching to toronto2.
Mario6
join:2008-02-28
Montreal, QC

Mario6

Member

They seem to have weird DNS records for their Montreal servers!

montreal2.voip.ms -> 174.142.75.171
montreal.voip.ms -> 67.205.74.164

But reverse DNS is mixed up:
174.142.75.171 -> montreal.voip.ms
67.205.74.164 -> No Record

I'll probably move to Toronto2 next time, but the 40ms ping time vs 8ms makes Montreal win in my case. Currently Montreal(1) is stable to me with only 1 registration timed out since friday morning (11/01 @16:12:50)

zed173
join:2010-07-17
Mississauga, ON

zed173 to amd64now

Member

to amd64now
Lost registration to Montreal2 twice this weekend so far.
grand total
join:2005-10-26
Mississauga
·Fido
MikroTik RB750Gr3
MikroTik wAP AC
Panasonic KX-TGP500

grand total

Member

said by zed173:

Lost registration to Montreal2 twice this weekend so far.

My SysLog from just the last 6 hours or so. No problems with the other 4 providers my phone is registered to.

Jan 13 15:32:23 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 15:34:02 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 15:37:16 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 15:37:29 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 16:06:57 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 16:07:09 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 16:22:01 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 16:22:11 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 16:51:46 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 16:52:01 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 17:25:32 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 17:26:02 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 17:39:15 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 17:39:26 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 17:55:30 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 17:55:45 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 18:01:54 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 18:02:21 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 18:04:42 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 18:05:36 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 18:17:57 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 18:18:27 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 18:25:55 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 18:26:21 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 18:42:18 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 18:42:36 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 19:06:59 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 19:07:10 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 19:20:58 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 19:21:13 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 19:37:43 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 19:37:56 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 19:47:51 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 19:48:25 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 19:56:13 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 19:56:24 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 20:05:05 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 20:05:57 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 20:27:59 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 20:28:42 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 20:31:02 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 20:31:45 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 20:48:59 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 20:51:16 MAC ADDRESS [SIP][Line-4: 100000]Registration Success
Jan 13 21:06:49 MAC ADDRESS [SIP][Line-4: 100000]Registration failure by no response
Jan 13 21:07:00 MAC ADDRESS [SIP][Line-4: 100000]Registration Success