|reply to Anonymous |
Re: [IA] Mediacom Installer damages personal property
Thanks for your response guys. I finally got a resolution.
Calling Mediacom numerous times and finally coming to my wits end....and telling them if I don't have resolution I TODAY I will take legal action.
Seems the tech was a contractor and did NOT tell management what he had did. From my understanding he has been let go.
The contractor offered my daughter $100 for a broken solid wood desk and she was asking for $200.00 I had to write this contractor and after doing so got resolution. The desk can not be purchased for $200 and I told my daughter she needed to ask for more as now all she is going to get is a bush or sauder desk. I asked Mediacom to give her some free cable or upgrade her slow internet speeds for free for a length of time but it seems they will not do that.
The desk was a family heirloom and made of solid wood construction. The one I found that was comparable was $599.00
Needless to say I am not to happy he broke my desk that I passed on to my daughter and then my daughter only requested $200.
Thanks however for your feedback. I do feel Mediacom should show a gesture of kindness her way and give her a service upgrade for free for a length of time to cover her loss.