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Jeffy479

@insightbb.com
reply to InsightTech5

Re: [Speed] Very slow speeds in Louisville (40241)

I'm still seeing the slow speeds here in the highlands. Usually around 3mbps in the evenings. Sometimes slower. I've called a couple more times and I'm still getting the same vague answers.

Insight Tech: I live in the 1600 block of Shady Lane in 40205. When will my issues be resolved? I would prefer that you post publicly so others in the area are aware of the ETA.

InsightTech5
Premium
join:2006-11-30
Louisville, KY
kudos:1

1 recommendation

Hi, I work for Insight Communications in the technical support center. I have read your post and would like to help; however, because you are an anonymous user I am unable to private message you. If you would like help with your issue please send us a message or you can contact us through your local office or enter our online chat at: »helpchat.insightbb.com/netagent/···ion=1000. We are very sorry that you are experiencing problems with your service and look forward to hearing from you.

Sincerely,

Insight Broadband Technical Support