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Stuntkok

join:2002-06-06

1 edit

Moving to North Glengarry, Alexandria Ontario

Happy New Year guys! My wife and I are moving from Montreal to the beautiful county of North Glengarry in Alexandria Ontario.

While the area and people appear to be nice and pleasant, I'm somewhat apprehensive about my internet coverage. I will be living on a rural road and will have to undoubtedly readjust my expectations of Internet consumption. Having said that, I was hoping that you folks would have some recommendations for some decent local ISPs (and perhaps some warnings for ones to steer clear off). My wife uses Netflix. I game, occasionally telecomute, and stream music simultaneously. We can keep our cap to roughly under a 100 GB.

I originally wanted a cable service similar to my current ISP, Videotron that provides me with a 20 MB connection and a decent 90 GB cap. I would settle for DSL, but I understand that I`m limited to what my regional infrastructure offers. One does not move to the country from the city to complain about Internet...

I have three ISPs on my radar on my radar; Xplorenet, IGS, and Fusion Telecom.
Xplorenet: They offer a 10 MB 4G connection with a 100 GB cap; however, some several posts or reviews here make me somewhat leery.
IGS: They seem to offer decent services; however, I`m not sure if they can provide 4G.
Fusion Telecom: They claim that they can offer a 16 MB cable service to my address. It sounds too good to be true, but I can`t find any local feedback about them.

Do you guys have any recommendations or warnings to share?

HELP!


colinp

join:2007-08-20
Mountain, ON

1 edit

If you can actually get a wired connection, even if the company may not be the best, go for it. You would be best served leaving Xplornet to the absolute last option. I have Xplornet, unfortunately all I can get, and even if you are parked right beside the tower, they oversell the service and latency is well over 1000 most times and packet loss can go up to 50%.

edit: should have mentioned I have the fixed wireless service, not 4g. I have heard from others that the Xpornet 4g isn't much better, but I personally have no experience with it.
Here is an example of a short ping run from 6:47am on a Sunday. Actually not bad :

--- ds-any-fp3-real.wa1.b.yahoo.com ping statistics ---
1526 packets transmitted, 1238 received, 18% packet loss, time 2014858ms
rtt min/avg/max/mdev = 54.656/169.085/2348.064/259.180 ms, pipe 3



dillyhammer
START me up
Premium,MVM
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..

said by colinp:

Here is an example of a short ping run from 6:47am on a Sunday. Actually not bad :

--- ds-any-fp3-real.wa1.b.yahoo.com ping statistics ---
1526 packets transmitted, 1238 received, 18% packet loss, time 2014858ms
rtt min/avg/max/mdev = 54.656/169.085/2348.064/259.180 ms, pipe 3

If my shit ever got that bad I couldn't possibly be allowed anywhere near something sharp or pointy.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged


DS256
Premium
join:2003-10-25
Markham, ON
reply to Stuntkok

I use the Rogers Rocket Hub so I can take it from home to the cottage in Muskoka. I've been quite happy with the performance which is actually better at the cottage than in the city.

There is also an option with the Rocket Hub to support a phone.

Not sure about coverage in your area but the Rogers site should be able to tell you. Distance to the tower is very important. If you have a Rogers cell phone already, looking at the bars in your new location will be a good guide on the internet service.


b_p_smith

join:2002-02-13
Merrickville, ON
reply to colinp

I'm on Xplornet 4G, and it's better than the old "fixed wireless" stuff. Still not perfect by any means, but quite tolerable. I do VPN to work with zero issues, and I've actually reached the 10Mbps speeds I'm paying for, sometimes for long periods of time. On average it's lower though.

I did a similar (but shorter) ping test as colinp (via Windows 7) and I came up with 500 sent, 1 lost. rtt min/avg/max was 78/168/612 ms. I'm 13km away from the tower.

But as has been said, if you can get *any* wire-based service, it'll be better than wireless pretty much guaranteed. Plus, with wireless you may be looking at a tower or horrendous tripod-screwed-through-your-roof monstrosity (I have a 64ft tower).
--
Xplornet WiMAX -} Buffalo WZR-HP-G300NH running DD-WRT -} about 13 machines running everything you can think of.


Fusion

join:2013-01-06
Canada
reply to Stuntkok

Hi Stuntkok,

It was me you talked with at Fusion Telecom. We are a Start Communications reseller. When we 1st check with the postal code it gave me positive answer BUT as it is a rural area the postal codes are covering very wide areas.

I double checked and it seems the cable service is NOT available at your place, sorry.

I was trying to reach you but I was not able to retrieve your phone number.

Good look with your search!

Thanks,

Chris



Stuntkok

join:2002-06-06

Hi Chris,

Thanks for your reply. Now I'm truly sad, as I was really praying for a nice cable connection. I sincerely hope that I will be able to access DSL. I take it if you can't provide cable, it's because the cable infrastructure doesn't exist, right?

Is there any way to find out online whether I can access DSL?

Best regards,

Vince


Fusion

join:2013-01-06
Canada

yes, sent you a PM ... as per Bell portal the address is not serviceable ...



Stuntkok

join:2002-06-06

2 edits
reply to Stuntkok

I'm coming to the bitter realization that neither DSL nor cable will be available at my new residence.

Help save my marriage!

Do you guys know any non-evil wireless companies that do not throttle and provide a decent cap for the county of North Glengarry in Alexandria, Ontario? Fair's fair, I don't mind paying for the bandwidth; I just don't want to be throttled for using what I'm paying for.

The only company name that I currently have for wireless is Explornet for 4G, and IGS that provides satellite. I know that I can find some names from the canadianisp.ca site; however, I was hoping for member testimonials.



Stuntkok

join:2002-06-06
reply to Stuntkok

Thanks everyone for you comments. If anyone finds themselves to be in the same boat as me, please visit the sites below.

internet service provider
»www.canadianisp.ca/index.php

Industry Canada Broadband Canada: Connecting Rural Canadians
»www.ic.gc.ca/eic/site/720.nsf/en···005.html

Currently it seems that my two options for broadband internet are Explorenet and RiverLink.

Thanks again!



MacGyver
Don't Waste Your Energy
Premium,ExMod 2003-05
join:2001-10-14
Canada
kudos:2
Reviews:
·voip.ms
·TekSavvy DSL
reply to Stuntkok

In Eastern Ontario, unless you live in an established town, there is little hope of getting high speed cable or DSL. You can try »www.eorn.ca/ but in your case all roads lead to wireless.



nitzguy
Premium
join:2002-07-11
Sudbury, ON
reply to Stuntkok

Alexandria would be served by Eastlink, which to my knoweldge has no resellers at this point....

You MAY want to get in touch with them as they should have internet in the area, and ask them if your address is serviceable...as IMO that would be your best option OP.

Good luck with your move!



Stuntkok

join:2002-06-06

Thank you nitzguy, they do indeed have some excellent cable options for Alexandria; however, not for people like myself who live out in the periphery. This will be great news for some friends of mine who live closer to Alexandria.

The good news is that EORN will be rolling out or putting down the infrastructure for terrestrial internet come fall 2013. So when I join any local ISPs, I will opt for a 1 year contract. I think it now boils down to Xplorenet.



ruddypict

join:2010-03-24
kudos:2

Do you have line of sight to a location that can have broadband? Maybe you can setup a directional wireless link with that location?



MacGyver
Don't Waste Your Energy
Premium,ExMod 2003-05
join:2001-10-14
Canada
kudos:2
reply to Stuntkok

Keep in mind that with EORN, "terrestrial" means DSL OR wireless. So it would be best to contact EORN to find out exactly what that means.



Stuntkok

join:2002-06-06
reply to ruddypict

To ruddypict: I'm afraid not, at least I don't think so. I will only be moving at the end of next month and do not yet know my neighbours. The local Google satellite map is not very promising.

To MacGyver: I'm happy to say that Bell Aliant has received the contract to put down the infrastructure for DSL internet, while Xplorenet will be upgrading and extending their coverage. Oh happy day!

»www.eorn.ca/assets/Uploads/SDG-r···INAL.pdf

Ok, so I won't be watching Netflix super HD in the near future, but still...


Boris19

join:2006-07-10
K1A2A2
reply to Stuntkok

You’re lucky if you live within the EORN framework. I’m too close to the city of Ottawa for that (we’re in between Orleans and Sarsfield), but too far out to be covered by either Bell or Rogers wired connections. Since as far as I can tell neither company will ever extend their broadband infrastructure again due to the money they make from their “mobile internet solutions”, I’m condemned to be an Xplornet fixed wireless customer for the indefinite future. I’m fortunate in that I have a clear line of sight to their tower so it’s a stable connection, but it’s extremely slow. We’ve grown used to pixelated Netflix and how nothing else can be done while someone is watching a movie online. Their 4G solution might be better but it has a 60 gig maximum cap at my location, and I dread having to try and monitor everyone’s movie and TV consumption. I was an original customer of theirs back in the 2007 rollout so I still have an unlimited data package.

I’ve tried both Rogers and Bell mobile hubs and they can’t even maintain a connection, let alone do anything with it. It’s Xplornet or nothing for me.


telco_mtl

join:2012-01-06
reply to MacGyver

said by MacGyver:

In Eastern Ontario, unless you live in an established town, there is little hope of getting high speed cable or DSL. You can try »www.eorn.ca/ but in your case all roads lead to wireless.

im surprised to learn this, in southwest quebec which is pretty rural you have dsl and cable available, cable albeit provided by a couple of small cable companies but cable just the same. Note to self on moving across to eastern ontario!


Stuntkok

join:2002-06-06

I will be living in the outskirts of Alexandria, which is why I don't even have access to DSL for now. Take heart, there is DSL service in Alexandria. Cable is also now being offered to the core of Alexandria; however, this is not the case for the wilds of the North Glengarry county (which is still part of Alexandria).


telco_mtl

join:2012-01-06

said by Stuntkok:

I will be living in the outskirts of Alexandria, which is why I don't even have access to DSL for now. Take heart, there is DSL service in Alexandria. Cable is also now being offered to the core of Alexandria; however, this is not the case for the wilds of the North Glengarry county (which is still part of Alexandria).

a few years ago i was shopping in the chateauguay valley, surprisingly there is cable all along highway 138 from ste-martine all the way to huntingdon, i was quite surprised

jumpingryan

join:2008-07-27
Pembroke, ON
reply to Stuntkok

I survive on both Xplornet 4G Sat, and Bell Turbo Hub...... No DSL in my area, nor cable. I have formerly had DSL and Cable when I lived in more built up areas.

1) Always go wired over wireless whenever you can. If the wired is slow, go MLPPP or one of the other connections that bonds & doubles up your connection. Wired connections give you higher bandwidth limits, and generally better speed.

2) Turbo/Rocket Hubs when you get reception do give good reliable connection that is generally fast, with low latency. The issue is bandwidth overages. Go over 15 gigs and be prepared to pay.

3) If you find yourself in $500 and above territory with bandwidth usage overages, two services, etc... consider fibre providers and call Bell's business department.

4) Sat 4G Xplornet isn't bad, but does drop connection and is sometimes slow. It can work good for iTunes downloads, and does provide a higher bandwidth overage.

5) Although I haven't used it yet, wireless will likely be more reliable than Satellite.

Rural broadband is the new cash cow for providers, and so far competition hasn't made things better.

Since you use about 100 gigs monthly, I would suggest Satellite or Wireless, with the latter being my first choice....

Good luck!

Ryan



Stuntkok

join:2002-06-06

1 edit

Thanks Ryan, Xplorenet is currently offering a 10 MB connection
4G connection with a 100 GB cap. Throw another $5 a month and you can get an additional 30 GB cap.

I'm considering picking a one year contract. I also need to figure out if there is any advantage in getting a static IP address. We'll be using our precious bandwidth for:
Skyping (frequently used as my parents live overseas)
VPN
Gaming (with Xbox live)
Netflix
UnblockUS (service to access geographical blocked US content)

It's just the throttling that gets my goat...
I have no other viable options until the fibre gets put down in fall.


jumpingryan

join:2008-07-27
Pembroke, ON

A static address can't hurt, but you want to have the need for it and be doing some stuff to take advantage of it..... I wouldn't pay anymore than $10.00 a month for a static address, and probably more in line for $5.00.

You are talking about wireless options. I really wish the providers would just plain think up a name rather than saying "4G" as an expression of speed and "quality" rather than service. We have 4G cell, 4G wireless, and now 4G Satellite!

I will be interested in your results, as I might be moving out your way too this summer..... I am looking around Embrun, Limoges, & Fournier but the father out of you go from Ottawa in any direction, the more bang for your rural dollar house/property-wise..... Most of the places I am interested in do not have DSL connection, although I am pleased that it is becoming more common.

Can you provide any details on the Fibre and/or DSL upgrades that are coming to your specific area? Is it FTN or FTH? Some sort of access is a requirement for my wife's work, and she needs reliability and speed and low latency for VPN connections.

Ryan



Stuntkok

join:2002-06-06

1 edit

Hi Ryan,

Take a gander at the URL below, to see the infrastructure deployment for my county of North Glengarry in Alexandria.
»www.eorn.ca/assets/Uploads/SDG-r···INAL.pdf

To find out what the Eastern Ontario Regional Network (EORN) is delivering for your area, access
the URL below, and click on _Search Now_.
»www.eorn.ca//service-locator

You will find the Timeline URL very pertinent as well, because of the regional breakdown and deployment schedule.
»www.eorn.ca/about-eorn/timeline/

As to whether or not it's fibre to the home or to the node, umm... it's outside my ken. I suspect that it is FTTN, because I guess that it's cheaper to deploy than FTTC. I believe that FTTH is also out of the picture because it allows for ludicrously high speeds that is not mentioned in any of the few EORN documentation that I've read.

I hope this helps.

Vince


b_p_smith

join:2002-02-13
Merrickville, ON
reply to Stuntkok

said by Stuntkok:

I'm considering picking a one year contract. I also need to figure out if there is any advantage in getting a static IP address.

You need a static IP if you want to open up *any* incoming connections at all. Xplornet is NATted, meaning all incoming ports are blocked unless you go static.
*And*, unless they've fixed the problem in the past few months, you need to be crystal clear about the need for static before the installation begins, because the current hardware they're installing isn't (or at least, wasn't) capable of supporting a static IP. I had to have my hardware swapped out.
I haven't checked recently, but when I got mine done you could only get a 1-year contract if you paid much more up-front for the hardware. But they'll explain all that in the quote.

Brad.
--
Xplornet WiMAX -} Buffalo WZR-HP-G300NH running DD-WRT -} about 13 machines running everything you can think of.


Stuntkok

join:2002-06-06

i just wanted to thank you all for sharing your input to help me make an informed decision.

Xplorenet's 4G 10 MB connection to a fixed tower option is my only viable option. I'll cross my fingers and hope that I can continue using my UnblockUS service for my US content.

You guys are the best!