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reply to Theta

Re: [HSI] Ultra100 Getting 12mbit - Constant problem...

Im having similar issues with a 100/5 in wisconsin. Getting anywhere from 5-66 download and 3-4 upload and 100-300 ping. Im an avid cod player on xbox and getting a lot of 2 bars out of 4 making the game unplayable. All customer service would do is reset connection from there end which does not help. signals all look good on modem.


Using the online chat advisor they told me that they were boosting the power signal from the there end and reprovisioning the modem. First speedtest was 75 down 5 up but every test after has been around 50 down 5 up. ping has been 30-50ms. Is it normal to get half of the tier speed?