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annayya

join:2012-01-29
reply to rewket

Re: Bell Canada Fibe25/10 can ping but cannot browse frequently

I am currently on profile: v26944_20032_11328_2048_00011
I get very good speeds, 25 down and 10 up at ALL times when I am connected and its working fine.

My Issue is that whenever I try to download torrents the modem disconnects and the only way to fix it is by restarting it and then the connection may last for 30min. The modem also disconnects when downloading huge files and sometimes(rarely) when streaming long videos like movies.
This thread explains my problem: »SAGEMCOM F@ST 2864 Connection Issues..

As you guys here are saying I will try asking BELL to change my profile to one of the following.
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

Now, would changing the profile mean I would be giving up the speeds as well because I have 100% of the speeds advertised.


kovy

join:2009-03-26
kudos:8

said by annayya:

I am currently on profile: v26944_20032_11328_2048_00011
I get very good speeds, 25 down and 10 up at ALL times when I am connected and its working fine.

My Issue is that whenever I try to download torrents the modem disconnects and the only way to fix it is by restarting it and then the connection may last for 30min. The modem also disconnects when downloading huge files and sometimes(rarely) when streaming long videos like movies.
This thread explains my problem: »SAGEMCOM F@ST 2864 Connection Issues..

As you guys here are saying I will try asking BELL to change my profile to one of the following.
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

Now, would changing the profile mean I would be giving up the speeds as well because I have 100% of the speeds advertised.

How would you be giving up the speed ?

annayya

join:2012-01-29

Well, if profiles have nothing to do with internet speed then I got nothing to worry about.

Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

Also, you were asking a few people for the DSL phone number. Can you fix something if I give you my number ?

I have a splitter set up in my Bell box outside, and a line running directly to my room from it, so that I can use the connection for Internet only. This way I am also avoiding the use of filters on the phone.


kovy

join:2009-03-26
kudos:8

said by annayya:

Well, if profiles have nothing to do with internet speed then I got nothing to worry about.

Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

Also, you were asking a few people for the DSL phone number. Can you fix something if I give you my number ?

I have a splitter set up in my Bell box outside, and a line running directly to my room from it, so that I can use the connection for Internet only. This way I am also avoiding the use of filters on the phone.

Sure PM me.

themisa

join:2012-05-22

Which firmware version of Sagemcom "Connection Hub" are people with this issue running?

They recently upgraded from FAST2864_v66398 to FAST2864_v6740S


vaan14

join:2013-01-17
Mississauga, ON

1 edit
reply to annayya

said by annayya:

Well, if profiles have nothing to do with internet speed then I got nothing to worry about.

Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

Also, you were asking a few people for the DSL phone number. Can you fix something if I give you my number ?

I have a splitter set up in my Bell box outside, and a line running directly to my room from it, so that I can use the connection for Internet only. This way I am also avoiding the use of filters on the phone.

I have only the bell fibe internet (15/10), which profile would be recommended to use. Also kovy, would I be able to PM you my number to see if you can fix it

kovy

join:2009-03-26
kudos:8

So you have any issue ?


vaan14

join:2013-01-17
Mississauga, ON

said by kovy:

So you have any issue ?

i made a new post on the direct forum, and darryl made a profile change, so far no issues. Hopefully there won't be any issues from now on.


rewket
Premium
join:2003-08-21
Longueuil, QC
Reviews:
·Bell Sympatico

said by vaan14:

said by kovy:

So you have any issue ?

i made a new post on the direct forum, and darryl made a profile change, so far no issues. Hopefully there won't be any issues from now on.

same i msgd daryl and still had disconnections then i quoted the profiles given in this thread and i went from 15/10 with disconnections to 25/10 with no disconnection for 45$~ a month (they mixed up my speed profile)

unfortunately this added 2-6ms on my first hop


Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
kudos:8
Reviews:
·Bell Fibe
reply to annayya

Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

The profile with the last character as a "2" is an IPTV profile and provides a "temp" fix to the issue...I have used it and it works.