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Trist

join:2004-04-08
Hamilton, ON
reply to cog_biz_user

Re: [INTERNET] Cogeco Service Upgrade Email

I thought those of us paying $81.xx a month for Ultimate 30 were supposed to get equality?



Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
reply to cog_biz_user

said by cog_biz_user:

Not me. I thought business customers were supposed to get priority?

You already know your date! :P

cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON

1 edit

Oh god, change me back!

They just did it, and now my connection is totally unstable. Already called for a tech, I gotta wait till Tuesday to see what's going on.
--
Myth: It's only fair to pay for quality first-run movies.
Fact: Most movies shown on cable get two stars or less
and are repeated ad nauseum.



No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6
reply to Cogeco_Aaron

(topic move) [INTERNET] Cogeco Service Upgrade Email

Moderator Action
The post that was here, has been moved to a new topic .. »[INTERNET] Slow Speeds Since Upgrade


cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON
reply to cog_biz_user

Re: [INTERNET] Cogeco Service Upgrade Email

I was supposed to get a callback yesterday, but nobody ever did call. I had to phone in to verify that I was still getting a service call.


robman50

join:2010-12-14
Beamsville, ON

Here is mine.

It was a titch slow when we had that snow storm. It dropped down to ~13Mbps.


cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON

1 edit

tech just left. replaced my supposedly faulty rca modem with one of the new cisco docsis 3 modems.




my speed never did go down during the weekend, i was getting upwards of 30% packet loss.
--
Myth: It's only fair to pay for quality first-run movies.
Fact: Most movies shown on cable get two stars or less
and are repeated ad nauseum.

robman50

join:2010-12-14
Beamsville, ON

Yeah bad modems can do that. Did you have to pay for a DOCSIS 3 modem?


cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON

No, but I think I've paid that modem fee enough times that they can give me a free modem or two.


robman50

join:2010-12-14
Beamsville, ON

I was told if I need Turbo 20 then they would slap me down with an $50 fee. (which is stupid because everyone pays a rental fee)
So yeah that is why I asked. I think Turbo 20 and up is DOCSIS 3.