Were are currently waiting on our forms to be updated so that our website can then be updated. We want our forms to be reflecting that the DCM-475 is an approved modem first so that it can be selected and then the website will be updated shortly afterwards.
A communication will then be sent out to the contact center so that if in a case where Videotron comes back saying it is not allowed, we have the written confirmation in our records to send back to them saying they have confirmed this on such date and time. It's in the process and should be all taken cared of shortly
Cheers,
TSI Jonathan