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Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
reply to MFido

Re: [Cable] New Installation speed change billing issues

said by MFido:

I see nothing wrong here. I assume these:

You asked for a 18M service. They ship you a Docsis 2 modem. You changed your mind and ask for 28M = Docsis 3 modem.

Technically, Teksavvy can give you 28mbit service on a Docsis 2 modem if they want to. That doesn't change until April. It doesn't make it a good idea. Much much better to get the $99 modem than the $75 modem.
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