dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
3235
share rss forum feed

sapreaper

join:2007-06-01
united state
reply to bobjohnson

Re: [Connectivity] Sharing drop with neighbor

said by bobjohnson:

I edited my post previous to kinda make more sense out of it. I'm not sure what happened on my phone but I thought I shortened the quote the first time. Anyway, all of your post was correct and I was saying that there is not an excuse for not running the drop.

Ah gotya, no problem at all. Nice to have some support when trying to explain to others


BoteMan

join:2002-11-11
Fort Lauderdale, FL
reply to bobjohnson

said by bobjohnson:

...This is most likely a case of a lazy tech.

Welcome to south Florida!
--
»www.trackstreamer.com
Streaming police & fire public safety online scanners


gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4
reply to sapreaper

quote:
Even Comcast under their policy does not allow 2 modems to be connected via the same drop
ummm no.. wrong dude....

so when a customer has two modems in a house (phone/hsi) you need to dual drop?!?!?!
--
I'm better than you!


trythisfirst

@comcast.net

1 edit
reply to sapreaper

Do you guys realize that comcast does not do disconnects anymore?? All this arm flailing about the what if the neighbor cancels? Nothing, that is what will not happen. Without seeing it i can't comment on whether it was proper or necessary. Is the drop marked feed, are the units orange tagged with addresses. What i can comment on however is this

said by sapreaper:

I have NEVER seen this...period... Although i never worked for Comcast thank the lord, I worked for another Cable company in my area.

Comcast at times does things a bit differently.

===
Mod Note: Please follow site posting rules ---> »Site FAQ »What are the Rules on Posting?


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..
reply to BoteMan

Lol... I don't think it's isolated to you guys... I know quite a few myself up in these parts... But seriously though, How far do you think it is from the tap to your power meter? I've zip-tied a drop about 100ft down a hard line to get across so I didn't have an aerial trespass in a similar situation...



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast
reply to gar187er

said by gar187er:

quote:
Even Comcast under their policy does not allow 2 modems to be connected via the same drop
ummm no.. wrong dude....

so when a customer has two modems in a house (phone/hsi) you need to dual drop?!?!?!

Before I ordered my business class HSI, I connected an old modem that I had previously used for residential HSI (I still subscribed to TV service, but not HSI), just to see what the line levels looked like. That old modem was still connected (I simply forgot to remove it) when the business class installer installed and setup the SMCD3G BC gateway. He just put the SMCD3G BC gateway on the 3.5db leg of the splitter that was already installed, and moved the old modem to a 7db leg, and left the TV on a 7db leg. There was no consideration given to my needing another drop just because I had another modem connected to the line.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..
reply to gar187er

said by gar187er:



so when a customer has two modems in a house (phone/hsi) you need to dual drop?!?!?!

No, but if you have two people in one house that want their own HSI modems there has to be an individual account and drop for each HSI modem.


NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

said by bobjohnson:

said by gar187er:



so when a customer has two modems in a house (phone/hsi) you need to dual drop?!?!?!

No, but if you have two people in one house that want their own HSI modems there has to be an individual account and drop for each HSI modem.

Individual accounts, yes.

Individual drops, no. While that might seem to be an ideal solution, that is not the way that Comcast does it for a single residential address (at least not in my franchise area).

I asked about getting a second drop for my business class service. My residential service is in my name, and the business class service uses a DBA business name, and I wanted them to be totally separate; but I was told that Comcast never puts in two drops to the same residential address.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


bobjohnson
Premium
join:2007-02-03
Orlando, FL

Depends on market then... In Jacksonville, FL they will only allow the two modem, two account setup with individual drops and tags unless there is not an extra port on the tap, then I don't know what they do.



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

said by bobjohnson:

Depends on market then... In Jacksonville, FL they will only allow the two modem, two account setup with individual drops and tags unless there is not an extra port on the tap, then I don't know what they do.

Of course in the context of this thread, the OP's duplex probably has two distinct addresses, so that would/could make a big difference in how the Comcast franchise in that area would handle a new installation in a previously unconnected duplex residence. With Comcast, each franchise area has a great deal of autonomy in what products are marketed and how certain services are provided.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.

sapreaper

join:2007-06-01
united state

The 2-drop 2-modem rule may have been for Business class and not residential. I never said i knew 100% what the comcast policy was, but still you CANNOT share a single RG6 drop between 2 residential dwellings (individual addresses). If the OP replies, maybe we can figure out WHY the installer cannot run another RG6 Quad drop..



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

1 edit

said by sapreaper:

The 2-drop 2-modem rule may have been for Business class and not residential. I never said i knew 100% what the comcast policy was, but still you CANNOT share a single RG6 drop between 2 residential dwellings (individual addresses). If the OP replies, maybe we can figure out WHY the installer cannot run another RG6 Quad drop..

If you look at my other posts in this thread (instead of just cherry picking a generic reply), you will see that I have business class, and when it was installed I already had another modem attached to my residential class service (and I did not get, nor was I offered a second drop for my business class modem).
»Re: [Connectivity] Sharing drop with neighbor
»Re: [Connectivity] Sharing drop with neighbor

What it really depends on, as several members of this site (including some Comcast techs) have said, is where you live and the policy of the Comcast franchise in any given area.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.

sapreaper

join:2007-06-01
united state

and i never said your area specifically. I was stating a generic reply, and what i stated originally was from a Comcast COntractor. I did read the posts.....

I am more worried about the OP, where we are talking about One drop for 2 different dwellings.



BoteMan

join:2002-11-11
Fort Lauderdale, FL

1 edit
reply to NetFixer

said by NetFixer:

...With Comcast, each franchise area has a great deal of autonomy in what products are marketed and how certain services are provided.

Now we leave the hypothetical and enter the actual.

Today's resked brought a more savvy installer (and sunshine instead of rain). He dismissed the notion that I would be disconnected when my neighbor disconnects his HSI, and that's a fact. They do everything at the head-end now, where it's substantially cheaper to do, I learned elsewhere.

He mounted a splitter in the plate on my neighbor's wall and staked down new cable along the eaves, drilled a hole in my bedroom outer wall, hooked it up to my new SB6121 and was up and running shortly thereafter. No new drop from the pole.

A couple observations: the modem did not do anything useful until he apparently ran a little app on his smartphone that turned it up at the head-end. (At the start of the installation he called in the MAC address and model of the modem.) That was the magic that got it talking as far as I can tell.

Then he pulled up the modem's status screen on my desktop computer and looking over his shoulder I noted that the receive levels were a bit anemic, from -14 to -9 dBV. He went back outside, changed something, and refreshed the status to see levels between -9 and -6dBV.

Overall, I'm tickled pink after living in AT&T DSL he|| for years. That aint getting any better, so as long as Comcast is at least as reliable I'll be happy.

Now I can even make phone calls on my Obi110 box without having to kill my scanner feeds to avoid uplink bandwidth starvation. How cool is that?! Yes, that's how bad it was :- )
--
»www.trackstreamer.com
Streaming police & fire public safety online scanners


NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

said by BoteMan:

Overall, I'm tickled pink after living in AT&T DSL he|| for years. That aint getting any better, so as long as Comcast is at least as reliable I'll be happy.

Now I can even make phone calls on my Obi110 box without having to kill my scanner feeds to avoid uplink bandwidth starvation. How cool is that?! Yes, that's how bad it was :- )

How well I remember that scenario!

At least Comcast is moving their products (and in some cases dragging their customers kicking and screaming) into the 21st Century. AT&T on the other hand, is still keeping some of their customers locked into the 19th Century.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

1 edit
reply to BoteMan

Oops, nevermind. This was a DSLR gateway error triggered double post.
         

»www.youtube.com/watch?v=V3FnpaWQJO0

         
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.

TomS

join:2008-01-21
Gloucester, MA
reply to BoteMan

"resked" ? That is a particularly ugly excuse for a word.



NetFixer
Snarl For The Camera Please
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
·Comcast

said by TomS:

"resked" ? That is a particularly ugly excuse for a word.

It is a fairly common SMS/Twitter pseudo word that means "reschedule" (just in case you thought it was a typo). However, I agree that it (and most SMS/Twitter pseudo words) are ugly excuses for words.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.


IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Verizon Broadban..
·Comcast
reply to BoteMan

Click for full size
Click for full size
Click for full size
I live in a townhouse style duplex. It used to have two drops coming from the underground pedestal. My line went bad and they ran a new underground line from the pedestal but they horribly cut corners by pulling the line around the back of the house and did a poor job. The line in the other unit went bad and they ran an overhead line to that side from a pole as there are three properties on my street that come in overhead (mine is the first house on the street that comes in underground). The utilities in my building come in on my side of the duplex (telco demarc and water meter for the building is in my basement and the electric meter is on the outside of my unit).

The cable lines are supposed to come in through the front by the electric meter but they cut corners considering the line replacement was done on Comcast's dime.

The line on the back of the house is the new line, the one on the porch (conduit on the concrete) is the old drop for both units.

timtom

join:2012-11-15

Post this same picture and story is boring. Do not like it go with dish It is that simple.



IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Verizon Broadban..
·Comcast

1 edit

said by timtom:

Post this same picture and story is boring. Do not like it go with dish It is that simple.

I was just putting it on because the OP (who may or may not have been part of my previous discussions on the subject) was discussing duplex installs and I was sharing an example of a duplex install. The fact is each unit should have its own drop to the street (even though Comcast WILL cut corners, especially with underground installs when installing drops). I would like Comcast to install a lockbox with a two way tap on the unit for easier servicing.

»MDU lockbox question


IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
reply to timtom

Deleted, duplicate post.


timtom

join:2012-11-15
reply to IowaCowboy

I understand they cut corners in your case, but you don't have to complain everywhere . Make them fix it or move to dish.
Also it is not true that every unit should have its own drop.