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pspfreak0108

join:2013-01-07

[MO] TLV-11 - unrecognized OID

My modem continues to reset itself after every time this error pops up on the event log.
01/07/2013 12.47 73040100 06 TLV-11 - unrecognized OID

This happens then the modem restarts itself and i lose internet connection
Here is the up/downstream

RF Parameters
Downstream
Frequency 123 MHz Power 5 dBmV
Signal to Noise Ratio 37 dB Modulation QAM256
Upstream
Frequency 25 MHz Power 29 dBmV
Upstream Data Rate 5120 Ksym/sec Modulation QAM16

some info about the modem
HW Revision 2.0 VENDOR Thomson
BOOT Revision 2.1.7i SW Revision ST70.02.33
MODEL DHG535 Software Version ST70.02.33
Serial Number 00874826400638

Im also using a linksys e3000 router but I've plugged directly into the modem and experienced the same problem any solutions??



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:116

Can you send me a message with your account or phone number so I can look into the connection issues you are having?