dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
share rss forum feed

bt

join:2009-02-26
canada
kudos:1

1 edit
reply to Ridata101

Re: Express only 12mbps?

said by Ridata101:

You're wrong. I was quoted 25/2 @300GB.

And the quote was wrong. The phone reps see "Express", assume it means 25/2 and tell you that. Except the Express plan with 300GB usage isn't 25/2, it's 12/0.5.

Tech support won't do anything for you, because there isn't anything they can do for you except to tell you exactly what we're telling you.

You'll be given the option of keeping 12/0.5 @300GB, or not.