said by UKEE:
Hello, I just received a call from the local Insightbb office in Lexington and they asked if they could come out today/tomorrow to do interference testing? I seem to recall that this was a way to sell more service but can't find that thread.
Anyone know if this is legit signal testing (I find it strange) or if it is to sell services?
The lady was from the tech department (or so she said).
This is legit.. FCC requires Insight/Time Warner to maintain their plant and if they feel or think that there may be some signal leakage from you back onto their Coax plant they are required to check it out and resolve it or disconnect you.
If your unsure you can always call them back and have them check your account they would have a maintenance type work order for this type of work in the system as its not a normal "Trouble Call" in most cases.