dtitzer
join:2006-11-08
Glen Burnie, MD | Returning unneeded tuner boxes I have too many boxes, and after re-evaluating my needs, am willing to drop to only one tuner/dvr box. What's the lead time on getting somebody to swing past my house and pick up the extras?
Also, I'm considering dropping my home phone service too. I don't get enough out of the service, and my security system no longer has a hard line phone connection. Can I keep just internet/TV?  |
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UnnDunnPremium
join:2005-12-21
Brooklyn, NY | They don't send anyone to pick them up. They send you boxes with pre-paid mailing labels on them, and you have to ship them back yourself. Or you can take them to your local Verizon FiOS store. |
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| I just did this.....easy as cake. They sent a box/label and I just put it in the box and dropped off at UPS store. |
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dtitzer
join:2006-11-08
Glen Burnie, MD | reply to dtitzer
Thanks. They're always up and down the street, so I wasn't sure if they retrieved them or not.
Sorry about asking two questions. I'll pose the second one as a separate posting. |
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 incognito_2u"If you play by the Rules, you lose"
join:2005-03-15
Malverne, NY | reply to dtitzer
Make sure that you get a receipt and Tracking number from UPS. This prevents any "issues" with Verizon saying they didn't receive your returns!!!
--
"I'm an Analog guy in a Digital World!" |
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dtitzer
join:2006-11-08
Glen Burnie, MD | Had that happen with Comcast, and they were downright crappy about it. Was only missing a power cable, too! |
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dtitzer
join:2006-11-08
Glen Burnie, MD | reply to UnnDunn
Have Verizon Wireless stores, but not for FiOS. |
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Reviews:
 ·Verizon FiOS
| Gambrills
2616 Chapel Lake Drive
Waugh Chapel Plaza
Gambrills, MD 21054
»www22.verizon.com/support/reside···8775.htm |
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 birdfeedrPremium,MVM
join:2001-08-11
Warwick, RI
kudos:8 | reply to dtitzer
If you have a reasonable option to drop off at a FiOS store, choose that. Equipment return will be applied sooner than receiving at depot via UPS. |
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| UPS Store - 1 mile
FiOS store - 25 miles
I dropped off my return DVR at the UPS store; UPS tracking showed it arrived at Verizon the next day
Yes, FiOS store is indeed "sooner" but hardly worth a 50-mile round trip. |
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Mac973
join:2009-05-18
West Orange, NJ | reply to dtitzer
said by dtitzer:Also, I'm considering dropping my home phone service too. I don't get enough out of the service, and my security system no longer has a hard line phone connection. Can I keep just internet/TV?
Yes you can drop phone service, but it may not save you any money. Because of the bundling discounts, my monthly cost would actually increase by a few dollars if I dropped phone service. |
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dtitzer
join:2006-11-08
Glen Burnie, MD | reply to billhere
UPS stores are closing up in my area. UPS itself, or the Verizon store, are about the same distance away. |
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dtitzer
join:2006-11-08
Glen Burnie, MD | reply to ITALIAN926
Thanks. This is where I will go. |
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