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Furydeath

join:2010-06-03

constant DC when trying to download

Trying to download something and even tho it's only downloading at 100 kb/s windstream KEEPS DCing me every 5 mins. Is there some new rule about downloading as in you can't download anything?

Windows says, "Windows can't communicate with the device or resource (primary DNS server)"

Hmmm that DNS server yet again seems to be the only thing i ever see not working.


nathanroe72
I love torque

join:2010-01-15
Senecaville, OH
kudos:1
Reviews:
·Windstream
I would suggest using Google's PublicDNS (»developers.google.com/speed/public-dns/) or OpenDNS (»opendns.com/)

Set it on your modem instead of thru Windows


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
reply to Furydeath
Are any of the lights on your modem turning red? Are you hardwired or wireless?

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

Furydeath

join:2010-06-03
reply to Furydeath
I've never seen the lights turn red even when the internet DNS server drops.

Furydeath

join:2010-06-03
reply to Furydeath
I should also add it does this when rains. Been raining tonight and just had like our 9th DC.


nathanroe72
I love torque

join:2010-01-15
Senecaville, OH
kudos:1
reply to Furydeath
Does your phone crack and pop when it rains (or even when it doesn't)?

Furydeath

join:2010-06-03
reply to Furydeath
Not that i can tell.

Furydeath

join:2010-06-03
reply to Furydeath
Hour 4 on about the 12th DC now I went and check our land phone it does seem to have a kind of crackle to it.

Also to your first post about the DNS i tried open DNS but it didn't work.

Furydeath

join:2010-06-03
reply to Furydeath
Another night another DNS server crash or what ever it does.


nathanroe72
I love torque

join:2010-01-15
Senecaville, OH
kudos:1
reply to Furydeath
Well I doubt it would be a DNS issue, but WS's DNS servers are a joke even when they are working. To me I'd say there is an issue with your line. What modem do you have and do you use a router?


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
reply to Furydeath
Sorry I have not responded recently, I been addressing other duties this week. I do not believe this is a DNS issue either. Has a service technician been out to your residence in the recent past?

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

Furydeath

join:2010-06-03
reply to Furydeath
I believe so, it's the modem/router build something fast i need to look it.

I know when we called in it happen and they could see what it was doing but unable to point out just way.

It's a F@ST1704, when it happens I only been saying DNS cause that's what the windows network thing is saying tho the modem it's self has no change in lights it's all green and the lines connected are still flickering.

Ya they have been out before they've changed the line in the house and outside and we 've had new modems to try. For the most part it works ok but should i try to download a game or update one like warcraft even if it's only downloading at 50kb/s it like's to DC

Furydeath

join:2010-06-03
reply to Furydeath
bump for losing connection, again, trying to download a 700 MB file.

Furydeath

join:2010-06-03
reply to Furydeath
I only say it's the DNS cause let's go with blizzard game's. I ask them about why the authenticator they use with games keeps asking me for a code and they said it's cause my DNS has changed 5 time's in the few hours.

dmwalker24

join:2013-02-05
Hico, TX
Reviews:
·Windstream
That is because of the DC's. Same thing happens to me when there's some moisture in the air (read: rain shower) and my connection is up and down. Every time the connection resets you get a new IP address from the DHCP, and when you try to connect to Blizzard's servers they see that different address and ask you to authenticate again to ensure that it isn't someone from a different location trying to access your account.

On the bright side their authentication system does keep track of IP's you've successfully authenticated from, although I kind of doubt they will keep a record of all the 254 addresses in your subnet lol

Furydeath

join:2010-06-03
reply to Furydeath
Only 254? man you're lucky xD

And on a bright not so side another hour down tho it is raining so I kinda saw it coming.

Furydeath

join:2010-06-03
reply to Furydeath
Another DC i guess it's raining somewhere in the state of ohio?

Furydeath

join:2010-06-03
reply to Furydeath
Another fun night of non stop DC for about 3 hours. Each time saying
"Windows can't communicate with the device or resource (primary DNS server)"

Tho now that most the raid has left Ohio it seems to be a little better.

Furydeath

join:2010-06-03
reply to Furydeath
Another raining night so far 2 hours down.

Far as i can tell on the modem the internet light is out and the DSL light blinks then goes faster and just keeps doing that while it's out.

Furydeath

join:2010-06-03
reply to Furydeath
Well timed it at about 10 hours last night from 11 PM to 10 AM when we tried turning off the modem again. Seem strange that we lose internet every time it rains it's getting worst rep then dish networks and not being able to watch TV when it rains but you can.

DavidFromKY4

join:2007-12-30
Call them and get to them to check your lines. It took about 7 months for them to finally walk my phone lines to find the problem when I was having that same issue. I actually had to contact Jeff Gardner before they'd actually do it. But if you're hearing a crackle on the phone, that's most probably it.

Furydeath

join:2010-06-03
reply to Furydeath
Well we got some more rain tonight so probably be out all night again and we'll see about calling more.


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
I am trying to pull the records on your line now. I will reach out to you no later than Monday afternoon/Tuesday morning when I get caught up.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

Furydeath

join:2010-06-03
reply to Furydeath
well our lan line just died too xD

Thanks for the replay, tho as for last night it was good during the "freezing" rain but once it's turned to normal rain, lol

Furydeath

join:2010-06-03
reply to Furydeath
Well it's not a DC but when it takes 5 mins for the test to run you kinda know it wont end well.


Furydeath

join:2010-06-03
reply to Furydeath
hmm another day of rain wonder what's gonna happen. . .


nathanroe72
I love torque

join:2010-01-15
Senecaville, OH
kudos:1
Reviews:
·Windstream
said by Furydeath:

hmm another day of rain wonder what's gonna happen. . .

Do you by chance live under a waterfall? Seems like you're always getting rained on LOL. In all seriousness, you really need to get a tech to check those lines out especially when it is raining. Curious to see what your SNR/Attn looks like.
--
WS is all about Money Talks, BS Walks. The customer gets screwed from both directions (billed and taxed) so the C-Level riffraff get the tailored suits, chauffeured cars, fine hotels and big cigars. Newsflash: Network is still broke!

Furydeath

join:2010-06-03
reply to Furydeath
Well it is Ohio lol. It's going slow right now so not sure what will happen later on.


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
FD- I am running Assia Test on your line now, Sorry for the delay. It's been a little more of a battle than I expected getting caught up. You will notice increased pings, and some forced drops while the test is running. I will let the program run for 12-24 hours. TTY tomorrow.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

Furydeath

join:2010-06-03

1 edit
reply to Furydeath
7 PM on a Sunday our lag is going up up up. Tho that's a normal thing on windstream and not cause by the rain.

30 mins to load 10 min video and that's not even half of it.