I don't have a doubt that it was Insight (local number was on caller ID). What I wanted to know was is this an actual check or is it to sell me services? The lady on the other end was in the tech department. She told me this when I asked a question about my bill and services. She went on, however, to state that the technician coming out to do the interference check could answer any and all questions about my bill. This part is what made me think that this was more of a "sell me services" call than to check my existing stuff.