Topic 'Re: Returning unneeded tuner boxes' in forum 'Verizon FIOS TV' - dslreports.com

Re: Returning unneeded tuner boxes

Tue, 08 Jan 2013 16:24:55 EDT

dtitzer posted : Thanks. This is where I will go.

Re: Returning unneeded tuner boxes

Tue, 08 Jan 2013 16:24:27 EDT

dtitzer posted : UPS stores are closing up in my area. UPS itself, or the Verizon store, are about the same distance away.

Re: Returning unneeded tuner boxes

Tue, 08 Jan 2013 14:16:17 EDT

Mac973 posted :

said by dtitzer:

Also, I'm considering dropping my home phone service too. I don't get enough out of the service, and my security system no longer has a hard line phone connection. Can I keep just internet/TV? :huh:

Yes you can drop phone service, but it may not save you any money. Because of the bundling discounts, my monthly cost would actually increase by a few dollars if I dropped phone service.

Re: Returning unneeded tuner boxes

Tue, 08 Jan 2013 14:01:25 EDT

billhere posted : UPS Store - 1 mile
FiOS store - 25 miles

I dropped off my return DVR at the UPS store; UPS tracking showed it arrived at Verizon the next day

Yes, FiOS store is indeed "sooner" but hardly worth a 50-mile round trip.

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 16:58:30 EDT

birdfeedr posted : If you have a reasonable option to drop off at a FiOS store, choose that. Equipment return will be applied sooner than receiving at depot via UPS.

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 16:52:21 EDT

ITALIAN926 posted : Gambrills
2616 Chapel Lake Drive
Waugh Chapel Plaza
Gambrills, MD 21054

»www22.verizon.com/support/reside···8775.htm

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:50:59 EDT

dtitzer posted : Have Verizon Wireless stores, but not for FiOS.

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:46:58 EDT

dtitzer posted : Had that happen with Comcast, and they were downright crappy about it. Was only missing a power cable, too!

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:44:12 EDT

incognito_2u posted : Make sure that you get a receipt and Tracking number from UPS. This prevents any "issues" with Verizon saying they didn't receive your returns!!!
--
"I'm an Analog guy in a Digital World!"

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:39:37 EDT

dtitzer posted : Thanks. They're always up and down the street, so I wasn't sure if they retrieved them or not.

Sorry about asking two questions. I'll pose the second one as a separate posting.

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:30:44 EDT

fishacura posted : I just did this.....easy as cake. They sent a box/label and I just put it in the box and dropped off at UPS store.

Re: Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:14:51 EDT

UnnDunn posted : They don't send anyone to pick them up. They send you boxes with pre-paid mailing labels on them, and you have to ship them back yourself. Or you can take them to your local Verizon FiOS store.

Returning unneeded tuner boxes

Mon, 07 Jan 2013 15:05:16 EDT

dtitzer posted : I have too many boxes, and after re-evaluating my needs, am willing to drop to only one tuner/dvr box. What's the lead time on getting somebody to swing past my house and pick up the extras?

Also, I'm considering dropping my home phone service too. I don't get enough out of the service, and my security system no longer has a hard line phone connection. Can I keep just internet/TV? :huh: