said by 15444104:
I agree totally. A huge move is to get rid of ALL customer owned modems....and don't you love it how they claim it is "free". But notice they don't say how long that might be the case. My guess is after they get rid of all of those fee free customer units very soon afterwards those Charter modems will cost you about ...umm
If you think Charter is so deceitful why are you doing business with them? I'm asking a serious question. I would never do business with a company I thought was doing nefarious things. So I am curious as to why other people would. It doesn't seem logical.
If Charter wanted to get rid of customer owned modems and charge a fee they could do that NOW if they wanted. Think about this "plan" you say Charter has. They are going to spend hundreds of MILLIONS on new modems for customers who already have their own modems give them out for free for a year or two just to charge $7 month thereafter? Did Dr Evil come up with this idea?
Perhaps they want everyone on Docsis 3.0 modems so it's easier to manger the network. Maybe they like to have fewer types of modems on their network. Kind of hard keeping up on firmware updates on dozen of different modem models. Also harder to pin point an issue when the problem might be a modem but since there are dozen of different modems spread across the country that would take along time to figure out. But I guess it's easier to think the big bad evil company is trying to screw over the customer.