That is a really old dct. I think that was the first DVR from Pace that Mediacom used. Very loud and the blue LED that you can't see during the day but it's too bright during the night. Unfortunately unless Chad helps you you can't expect that a tech will have a specific DCT you want. -- I speak for myself, not my employer.
I hope Chad can help. I really hate this DVR besides the performance issues I am having. It's hard drive is too small and the guide interface is frustrating. Any recommendations on a better DVR that MC offers?