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raptorsfan

join:2013-01-08
reply to rocca

Re: Start Communications - new TPIA Rogers/Cogeco

1) Different modem - I am using the modem provided by Start
2) Signal levels? I am sorry I am not too familiar with what this is.
3) This is the speed I got righter after I reset the modem.
4) This has been happening the whole evening and night. Its happening now as I type this. If I reset the modem, the speeds will be ok for about 20 minutes and then it will drop.

I do not know about the node thing you mentioned, because I talked to someone on another forum and he mentioned he has had the the same problems with his connection. He lives in Brampton and is on DSL, while I live in Toronto and have cable.

Again, speeds/connection were fine with Rogers. Connection was great with Start for a few hours then the problems started happening.

I would also like to add that the "Online" light on the Start modem had been blue this whole, even when the connection was perfect. I do not know if this makes a difference.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22

Can you use »nexicom.speedtest.net and use that result, and only with the computer directly connected to the modem (no router).

Also can you review my post a couple ahead, ie re splitters, signal level, PM'ing your account #, etc?

Lastly, out of curiosity, when you are connected to the router (also what type of router) can you just reset the router and not the modem and see if your speeds improve?

Thanks.


raptorsfan

join:2013-01-08

Sorry for the late update. Aside, from the hiccup on the first day, service has been great so far. Everything is what I hoped for and I would not hesitate to recommend Start to anyone I know. I would also like to thank rocca for his genuine and sincere eagerness to help me.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:22

Thanks, appreciate the followup and always happy to help where I can.