reply to raptorsfan
Re: Start Communications - new TPIA Rogers/Cogeco 2) Modem stats are at 192.168.100.1. Can you also try reseating the cable modem to make sure the end is not loose or weak? Also if you have added any splitters, etc, please remove them for testing.
3) If you can provide a link to the result (ie the 'copy link') button that would help. Also only while directly connected to the modem, ie no routers, voip adapters, etc.
The blue light means you have channel bonding and are using a DCM476 modem, that is good.
Failing any positive results, can you PM me your account # or real name please?