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missy

join:2007-12-28
Tampa, FL

Issues with Roku and HBO GO

I am having the same issue another user reported in this thread:

»[NYC] HBO GO on Roku

While I can access shows via the HBO Go App on my iPad without any issue, when I attempt to connect via my Brighthouse-password-enabled Roku device, which was properly verified, I get the following error when I try to view a program:

"The requested page does not exist. Please browse HBO GO now for all available movies and shows."

Is anyone else seeing a similar message? Thank you.



missy

join:2007-12-28
Tampa, FL

I found a fix for this issue, in case it happens to anyone else. I had left my Roku player on last night and in a series menu. I tried exiting out of HBO GO, and then I reloaded the program. I was then able to access all of the individual episodes without any problem.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:131
reply to missy

To clarify this was happening last night not today right? If so there was a problem later in the evening that has been since resolved.