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jeremycafe

join:2009-03-03
Orlando, FL

[TV] How long does firmware update usually take??

My BHN cable box display says h000 where the 000 is count from 0 to 999 over and over and over again. It has been doing this for 2 hours. The phone support told me it was doing a firmware update, but it seems like the thing is not updating correctly?


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:151
We dont do firmware updates at this time of night....has this box been off for a very long time or?

jeremycafe

join:2009-03-03
Orlando, FL
It has been on all day. I can only assume it came in the morning and has been stuck in this loop since then. Either that or something else is wrong?

I guess I will call back to have a tech come replace to box


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:151
reply to jeremycafe
Yea something isn't right...either you can call or reach out to me in direct and I'll get a tech out for ya....

jeremycafe

join:2009-03-03
Orlando, FL
When I first turn it on it says Er:62, then Frxx, then hxxx

On the phone now, she is scheduling something for me tomorrow. Thank you for the quick response, as always.


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:151
reply to jeremycafe
Anytime