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pjschwartz

join:2005-03-25
Savage, MN

[RANT] Idiots ! ! ! !

In the process of resolving my "Bait and Switch" issue, Mediacom "re-provisioned" my service. In addition to not having internet all day, ALL of my family's email accounts where just shut down in the process.

WHAT IS GOING ON?


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
Your emails should be active now.

pjschwartz

join:2005-03-25
Savage, MN
Chad. Thank you for your quick response. I ran a couple of tests. At first, I was getting bounce backs when sending to the accounts. Now they seem to be going through.

What in world did the CSR do to my account !?!?

You guys are killing me


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
It looks like whatever work they did caused it. I fixed it from here.

pjschwartz

join:2005-03-25
Savage, MN
Thanks again. The company needs more guys like you on staff!


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:117
You are welcome!