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lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
kudos:57
Reviews:
·Comcast
reply to dbcn

(topic move) [Speed] slow in somerville, ma

Moderator Action
The post that was here, has been moved to it's own new topic .. »[Speed] slow in somerville, ma - otwilight issues

*Folks - please start your own topics w/ info...thank you


negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1

1 recommendation

reply to dbcn

Re: [Speed] slow in somerville, ma

Greetings Somerville, MA

So a little bit ago I posted something about a problem with the switching across the network and what we went through to find that. (it’s in the Bethlehem thread). Suffice to say the same fix was applied to Somerville but it had to be backed out shortly after because in this unique hub it triggered another problem. Currently we are working on an alternate fix.

I’ll see if I can’t track down the next step later this morning and get back to you.
--
Bryan Laird
RCN Engineering


dbcn

join:2011-08-07

Thanks negativeduck - seeing 11Mbps this afternoon.

Expand your moderator at work

dbcn

join:2011-08-07
reply to dbcn

Re: [Speed] slow in somerville, ma

only 9Mbps tonight.


dbcn

join:2011-08-07

Any progress? Only seeing 8Mbps this afternoon.

thx


dbcn

join:2011-08-07

Better tonight! 17Mbps...


dbcn

join:2011-08-07
reply to dbcn

Ouch - back down to ~7Mbps.

Would appreciate an update - thx.


negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1

They did one maintenance last night but they had to back out because of problems... I just don't want to leave you hanging.
--
Bryan Laird
RCN Engineering


dbcn

join:2011-08-07

No problem - thx for the update. Only seeing ~6Mpbs tonight.


dbcn

join:2011-08-07

15Mbps tonight


dbcn

join:2011-08-07

ouch - back down to 7Mbps tonight - This has been ongoing for over a month!


dbcn

join:2011-08-07

Ok - seeing only 5Mbps down tonight. Negativeduck can you give me an estimate as to when this will be fixed?

thanks.

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dbcn

join:2011-08-07
reply to dbcn

Re: [Speed] slow in somerville, ma

Sorry RCN, I think it may be time to jump ship. Comcast has 30Mbps w/cable & HBO for $75 - significantly less than I'm paying now.

Who knows if it'll actually be better, but according to the FCC, they're hitting 103% of their actual vs advertised speeds:

»www.fcc.gov/measuring-broadband-···#Figure3

which I haven't seen in over a month from RCN.

I've really enjoyed the customer service through the forum, but cheaper and more reliable is knocking on the door.


dbcn

join:2011-08-07

Saw 24Mbps tonight!

will test again in a bit...


dbcn

join:2011-08-07

And back down to 10Mbps.


dbcn

join:2011-08-07

Wow - less than 3Mps tonight. Hardly functional.


dbcn

join:2011-08-07

Less than 5Mbps tonight.

I noticed that if I run the test from the speedtest.net application on my iPad it's less than 4Mbps.


dbcn

join:2011-08-07

Just ran the test this morning & hit 25Mpbs.

Is the issue just peak usage times? I would expect a reasonable decrease in performance during peak usage hours, but an 80% drop?


dbcn

join:2011-08-07

I'm in touch with customer service about the slow down. I hit 22Mbps this morning, but only 3Mpbs last night.

Expand your moderator at work

dbcn

join:2011-08-07
reply to dbcn

Re: [Speed] slow in somerville, ma

Still seeing slow downs. 2 tests tonight - 8pm was ~20Mbps, 10pm is about 5Mbps.

Would appreciate an update, thx.


dbcn

join:2011-08-07

No update?

I'm seeing 5Mpbs down tonight and the RCN customer service is telling me to get a tech visit, but I really don't see how it's my issue as the speeds during the day are fine, but as soon as 8pm rolls around the bandwidth takes a huge hit. I'm also not seeing DIOCS3 or whatever on the speed test page anymore - maybe that was what they had to back out?



lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
kudos:57

Just a ~lil~ bump...

Hang in there, dbcn See Profile ~ this may not be updated till they have what to tell you, if anything...

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dbcn

join:2011-08-07
reply to dbcn

Re: [Speed] slow in somerville, ma

another month... I've seen good speeds some days, but mostly it hovers around 10Mpbs. Tonight is less than 3Mbps.