A few weeks ago I started getting intermittent drops. I had the default modem that you get with new service and a D-Link DIR-655. I called cox tech support and they said it looked like I needed a new router. Instead I just went ahead and purchased a Motorola SBG6580 hoping that a new device that can handle both sides of the house would help. I even called before hand to see if there was a combo unit that they knew should work on their network, and it was the best one the tech said he knew of.
I hooked it up and all seemed well for that night.. During the next few weeks and leading to now, I've had the same intermittent drops again! I called tech support, and they say they don't see any problems on the line.
At 1810 I was on the phone with tech support and the automated line reset my connection, so that explains that part.. However I've read on forums that a T3 Timeout is a bad thing..
Anyways, I think those have any prevalent information.. I'm really at a loss here. I even went as far as hooking another wireless device to my Motorola modem to see if the drops still happen, and they are. I thought it was a wireless issue since I get the wifi signal with a yellow exclamation point (usually) on it saying there's a problem, then I wait 5-10 minutes and it starts working as advertised again.
Is there some known problem in the area that the tech on the phone doesn't know about, or am I running out of luck?