said by RobThompson:It's really just the "P" in "VoIP" that gets to people. Tell them "VoI" (Voice over Internet) and they'll immediately understand and feel comfortable; add "Protocol" and their eyes will glaze over and they'll begin to sweat.
Like I said, it's just an observation...
I see your point. And, you may be on to something here.
Perhaps if VoIP had a friendlier name, it would be more widely accepted by the general public. For example, the term
TouchTone was broadly accepted by the public whereas the technical equivalent
DTMF seems to only appeal to us geeks.