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elwoodblues
Elwood Blues
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join:2006-08-30
Somewhere in
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Reviews:
·VMedia

Ontario - Lodge complaint about Vet?


At the risk of burning a long term relationship with a VET, this is the 2nd cat that I've had that's on it's "deathbed" due to a misdiagnosis.

Does anyone know where I can lodge a complain about the vet?

I checked out the Ontario vet Medical site, but it strikes me as a website for VETs and not for the general public.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
my mother took her dog in about 18 months ago as she seemed to have something wrong with her...the vet said she had severely damaged her neck or shoulder and that there was unlikely anything that could be done other than a very costly and invasive surgery (which the dog might not have survived) or to humanely put the dog down and put it out of its misery...my mom was a mess, but wanted to think about it for a couple of days (and likely give her some time to say goodbye)...the vet gave her some strong pain killers to at least allow the dog to be comfortable for a week...after a few days (and weening the pills back), the dog was fine and is still alive and well to this day...we still don't know what happened, but the dog had likely just "pinched" a nerve or pulled a muscle and was fine after a few days.

unfortunately, it happens.
--
People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf.

- George Orwell

peterboro
Avatars are for posers
Premium
join:2006-11-03
Peterborough, ON
reply to elwoodblues


A Lurker
that's Ms Lurker btw
Premium
join:2007-10-27
Wellington N
reply to elwoodblues
cvo.org is the only option (and I've heard it's rare for them to do anything about it). Also, vaguely I remember working with someone who did go the extra mile and register a complaint, only to find that none of the local vets would take her. This may have not been the college though, but the vet bad mouthing her.

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4

1 recommendation

reply to elwoodblues
Not making excuses for the vet nor am I attempting to be flippant, but here are some facts.....

a) Did your cat articulate to the vet what it was feeling/where and when? Probably not. Many animals don't.
b) Cats are probably the most stoic of animals when it comes to exhibiting pain - they are very hard to read.
c) Pet owners without insurance are often loathe to spend what it takes on tests to diagnose soft organ/blood/neurological conditions as the tests tend to be expensive. Ditto for surgery and other procedures, like ultrasound.

I once spent $5k+ out-of-pocket on treatment for a pet, which was ultimately unsuccessful - but I did **everything** to the point of NOT being cruel to treat the animal and help it survive.


elwoodblues
Elwood Blues
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join:2006-08-30
Somewhere in
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4yrs ago one cat was diagnosed with High Blood Pressure, given BP reducing meds, and within a week, she was dehydrated, and couldn't stand on her own.. I ended up putting her down (was pushing 19).

This one, first had a "food allergy", then "not enough fibre" in his food, then a "mass in the stomach" (which a 2nd vet did not find). The vet lies through her teeth too.

First the colon was 5cm wide, then it was 8cm wide (same conversation). She just wanted to put the cat down period... and prompted with a skyrocket price to treat him.

My gut feeling is the vet is great for day to day things, but once they start getting serious, it's "put the cat down" or go to the emergency vet clinic(which in itself can be very expensive..last time I went it was $135 just to see the cat).
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
Taking this discussion to PM

analog andy

join:2005-01-03
Surrey, BC
reply to elwoodblues
said by elwoodblues:

or go to the emergency vet clinic(which in itself can be very expensive..last time I went it was $135 just to see the cat).

Last time I want to an emergency vet it was $1560 after my cat got hit by a car, he was in there for 6 hours. I couldn't get a hold of my vet so had no choice.

My regular veg was like WTF? He said next time keep calling till I wake up. Three days at my regular vet it only cost me around $300 although the other place already had the x rays even with the xrays it'll would have only been around $500.


A Lurker
that's Ms Lurker btw
Premium
join:2007-10-27
Wellington N
reply to elwoodblues
said by elwoodblues:

My gut feeling is the vet is great for day to day things, but once they start getting serious, it's "put the cat down" or go to the emergency vet clinic(which in itself can be very expensive..last time I went it was $135 just to see the cat).

I agreed with a lot of what MaynardKrebs wrote. Cats often don't display obvious symptoms.

From this comment above though it is time to get another vet. When I moved into Burlington about 15 years ago I had a 9-yr old cat that was ill. I took him to the closest vet and after a couple of thousand dollars he lived to a happy 16.

Ran into the old vet while visiting someone in my old town and he asked after the pets. Nice guy, fairly young too at the time. I told him what we had done and he said he would have just suggested we put the cat down. So, sometimes it is a conversation you might want to have (about what they feel should be done).

The other side of the coin though are vets that try and guilt people into spending money on a lost cause. That same new vet above suggested not treating the dog when he was ill because the prognosis wasn't good. With the first experience I felt confident that the suggestion was a good one.


dirtyjeffer
Anons on ignore, but not due to fear.
Premium
join:2002-02-21
London, ON
our vet is really good...when our one dog had to have surgery because he tore is ACL, he informed us of the options...do nothing (free), but would end up causing the animal discomfort and likely problems later in life...surgery, which would likely correct the issue to repair the damage, but would be costly (about $1000)...a third option, but not one he really recommended was removal of the leg for about $300, but said while it was an option, he wouldn't recommend it as a 3 legged dog (that was that age) likely would have a hard time recovering and being mobile so late in life.
--
People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf.

- George Orwell


elwoodblues
Elwood Blues
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join:2006-08-30
Somewhere in
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reply to A Lurker
This one is 16 pushing 17(not 100% sure of the age), so he's had a good life, but after last night (seemed to bounce right back) I was hesitant to put him down.

So I decided to go with a 2nd opinion, the vet contacted my primary vet and all the information was there waiting for me when I got there.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


koira
Keep Fighting Michael
Premium
join:2004-02-16
reply to elwoodblues
That's a tough one to deal with and prove.
Sorry to hear about your pet, the loss can be devastating


Wolfie00
My dog is an elitist
Premium
join:2005-03-12
kudos:8
reply to dirtyjeffer
said by dirtyjeffer:

my mother took her dog in about 18 months ago as she seemed to have something wrong with her...the vet said she had severely damaged her neck or shoulder and that there was unlikely anything that could be done other than a very costly and invasive surgery (which the dog might not have survived) or to humanely put the dog down and put it out of its misery...my mom was a mess, but wanted to think about it for a couple of days (and likely give her some time to say goodbye)...the vet gave her some strong pain killers to at least allow the dog to be comfortable for a week...after a few days (and weening the pills back), the dog was fine and is still alive and well to this day...we still don't know what happened, but the dog had likely just "pinched" a nerve or pulled a muscle and was fine after a few days.

unfortunately, it happens.

It seems to me that sometimes the advice to "put down" a dog (or cat) is given far too lightly. I mentioned in the past that I was advised to at least consider putting down my dog when he was still pretty young and was exhibiting fear aggression. I refused, and put him through some training instead. With that, and mellowing with age and lots of loving care, he grew up to be the best dog I ever had.

Much later in life, he developed a neurological condition that was painless but made him increasingly immobile. Once again putting him down was the advice, and once again I refused, opting to keep an eye on him for discomfort or just general unhappiness, and doing everything possible to help him walk and get around. Also considered specialized surgery at the Guelph Veterinary College but they said the prognosis was very poor and it wasn't fair to put him through it. In the end, I think not putting him down was the right decision. He lived a pretty good life for quite some time, and declined very rapidly in the last two days, dying peacefully of what the vet thinks was a sudden stroke.
--
"The promoters of the global economy see nothing odd or difficult about unlimited economic growth or unlimited consumption in a limited world."
Wendell Berry


Robert
Premium
join:2002-03-11
St John'S, NL

1 recommendation

reply to elwoodblues
Being married to a very accomplished and competent vet, I can say that your white washing them as money grubbing lying inbreds is disgraceful. Just like in everything else in life, if you don't like the service, take your business elsewhere and get a second opinion.

If you are going to complain about the cost of professional medical advice, then don't get a fucking animal. A drawback to our health care is that owners have no idea the cost of treatment/bloodwork/xrays/surgery, so when they hear it at the vet, they go bonkers.
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It's one thing to listen to an idiot talk. As soon as you respond, there are now 2 idiots having a conversation.


FFH5
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join:2002-03-03
Tavistock NJ
kudos:5
said by Robert:

Being married to a very accomplished and competent vet, I can say that your white washing them as money grubbing lying inbreds is disgraceful.

I don't see where he said any such thing. Maybe it is you that is painting someone unfairly.
--
A democracy cannot exist as a permanent form of government. It can only exist until the voters discover that they can vote themselves money from the public treasury.


Robert
Premium
join:2002-03-11
St John'S, NL
He complained about a simple visit to the emergency vet was $135, he said the vet was lying through his teeth. I stand by my comment.
--
It's one thing to listen to an idiot talk. As soon as you respond, there are now 2 idiots having a conversation.


Wolfie00
My dog is an elitist
Premium
join:2005-03-12
kudos:8
reply to Robert
You might possibly be overreacting to his complaint, which seems to be about the competence or lack thereof of one particular vet. I can't comment on whether that's justified, but to clarify my own comment made above, I have the greatest respect for my vet, and I think between him and myself, my dog got the very best care.

The advice to consider putting him down due to fear-aggression when he was young didn't come from him, but either from another vet in the same facility or maybe from one of the trainers (can't remember). With regard to the neurological disease, at no point did he encourage me to put him down, it was just something that was discussed. He was the one who referred me to a specialist where MRI's were done, and later to the Guelph Veterinary College. He is also the one who sent me a card after the dog died, with a beautiful and lengthy tribute to the dog and to what I had done for him.

The only point I was making, again, speaking for myself, is that some professionals -- vets and others -- may be a little too quick to recommend putting down an animal that is sick or lame, and a bit of resistance is sometimes wise, because a great deal can be done with love and care.
--
"The promoters of the global economy see nothing odd or difficult about unlimited economic growth or unlimited consumption in a limited world."
Wendell Berry

peterboro
Avatars are for posers
Premium
join:2006-11-03
Peterborough, ON
reply to Robert
said by Robert:

Being married to a very accomplished and competent vet, I can say that your white washing them as money grubbing lying inbreds is disgraceful. Just like in everything else in life, if you don't like the service, take your business elsewhere and get a second opinion.

If you are going to complain about the cost of professional medical advice, then don't get a fucking animal. A drawback to our health care is that owners have no idea the cost of treatment/bloodwork/xrays/surgery, so when they hear it at the vet, they go bonkers.

Sounds like there is lots of gouging going on by veterinarians in Canada.

»www.cbc.ca/marketplace/episodes/···let.html

analog andy

join:2005-01-03
Surrey, BC
reply to Robert
Actually last week I got a quote of $4k to amputate my cats front paw. Now this is from a "specialized" feline doc but after doing some reading most amputations don't cost anywhere near what I was quote.


Wolfie00
My dog is an elitist
Premium
join:2005-03-12
kudos:8
reply to peterboro
said by peterboro:

Sounds like there is lots of gouging going on by veterinarians in Canada.

Where is the evidence for "gouging"?

My vet is expensive but worth every penny. I have no problem with it. As for cost of medications, vets dispense most of them because there's no other outlet for them. I don't see any evidence that there's any more "gouging" than at the corner pharmacy. You think those drugs are a bargain?
--
"The promoters of the global economy see nothing odd or difficult about unlimited economic growth or unlimited consumption in a limited world."
Wendell Berry


elwoodblues
Elwood Blues
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reply to Robert
Wow taking this to heart? I said the emergency vet is expensive, nowhere did I say they were money grubby!
That said I did get a 2nd opinion, and the cat is severely backed up, causing discomfort and dehydration.

I call it incompetent, because before it was a "food allergy" she did note he might be backed up, but decided to take my money instead. When I took him in again, the solution was to put him down.

The 2nd vet explained what was going on, showed me the xrays (no mass in his belly) and I elected to have him cleaned out.

I'm certainly not painting every vet with this broad stroke, but this one for sure.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


elwoodblues
Elwood Blues
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join:2006-08-30
Somewhere in
kudos:2
reply to Wolfie00
Pet pharmacy for meds, for eg the vet charges over 90 bucks for flea meds, that I get for under 60 at the pet pharmacy.


elwoodblues
Elwood Blues
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join:2006-08-30
Somewhere in
kudos:2
reply to peterboro
I was going to post that, the "consultant tells them the way to my wallet is my heart strings".


koira
Keep Fighting Michael
Premium
join:2004-02-16
reply to elwoodblues
Where is the pet pharmacy
Ive seen them on line but my understanding its for USA
I could use that for the heartworm treatment


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
Google ontario pet pharmacy, with the heartworm version, you'll need script, it's not OTC


Wolfie00
My dog is an elitist
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join:2005-03-12
kudos:8
reply to elwoodblues
said by elwoodblues:

Pet pharmacy for meds, for eg the vet charges over 90 bucks for flea meds, that I get for under 60 at the pet pharmacy.

I've never heard of them, to be honest, but why would it be surprising that a business that tries to make its living by selling medications would be selling them for less than the vet? Vets often sell dog food, too, usually the more specialized kind, but when there is overlap between what they sell and what you can get at the giant pet supermarket, the pet supermarket is of course cheaper. I don't call that "gouging." Sometimes these sensationalized "investigative reporting" stories piss me off.

I picked up some dog food at the vet once just for convenience when I was there with my dog, and they forgot to add it to the bill. I went back a few days later and paid for it. They have to make a living, too.
--
"The promoters of the global economy see nothing odd or difficult about unlimited economic growth or unlimited consumption in a limited world."
Wendell Berry


elwoodblues
Elwood Blues
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Somewhere in
kudos:2


elwoodblues
Elwood Blues
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join:2006-08-30
Somewhere in
kudos:2
reply to Wolfie00
The pet food they sell is basically specialized crap by Hills, it's full of by products and filler, I tend to feed my cats a better quality food.


Jeffer71

join:2008-09-13
Carrying Place, ON
Reviews:
·Acanac
reply to elwoodblues
Vets are a business, the sooner people realize this the sooner they will realize a lot of vets do not have your pets best interest at heart.

Search long and hard for a good one, they are rare but they are out there. We have about 8 vets in our local town but drive 1/2 hour away from town to get competent vet advice without gouging, lies or being made to feel guilty for not feeding the shitty foods they promote because I know they do more harm than good. What good is a healthy pet to a vet? That is why they want you on their shit food.

Do your research, feed quality food and treats, get a second opinion from another vet if you have doubts.

Here's a link to reviews on Vets in Canada...

»www.vetratingz.com/

Best of luck to the OP but any complaint you make will be a waste of time. If malpractice is involved I would consult a lawyer.


Wolfie00
My dog is an elitist
Premium
join:2005-03-12
kudos:8
reply to elwoodblues
said by elwoodblues:

... I tend to feed my cats a better quality food.

The pet food debate is a whole other topic. I'm quite familiar with it! My dog's diet, in any case, was mostly not dog food at all. The kibble was just a base for real food, like home made pot roast or barbecued chicken or steak. His favourite -- but only when he was a really good boy -- was seared but rare bacon-wrapped filet off the BBQ, toothpicks removed. If he was a really good boy he'd also get a big bowl of vanilla ice cream for dessert. What does your cat eat?