 jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 | When calling verizon... Why am I forced to listen to crappy hold music? Can't I just wait in silence instead of being bombarded with this sh*t?
Is there someone at verizon whose job is to make the customer experience as bad as possible? |
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| I switch to speaker mode and put the phone down while on hold. When someone answers, usually within a minute or two, I pick up the phone and turn off the speaker.
Verizon's hold music isn't nearly as bad as some other services. Verizon's hold time is much less than it was a year ago. |
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jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 Reviews:
 ·Verizon FiOS
| said by billhere:Verizon's hold music isn't nearly as bad as some other services.
They don't need to do it at all. I don't need to be entertained while I'm waiting. |
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kes601
join:2007-04-14
Virginia Beach, VA
kudos:2 | reply to jjoshua
If there were complete silence people would probably hang up thinking they'd gotten disconnected. |
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| reply to jjoshua
It's the only way I know I'm still connected. |
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UnnDunnPremium
join:2005-12-21
Brooklyn, NY | reply to kes601
Dingdingdingdingding! This is the entire reason hold music exists. Some companies have switched to silence punctuated with occasional beeps. |
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| reply to jjoshua
They REALLY need (as many others do) that function where you enter your phone # and they call you back when your spot in the queue is up. That is by far the best experience for a phone client!!!
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People who don't get good service on average tell 10 others while people who do get good service on average tell 1. |
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