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bbear2
Premium
join:2003-10-06
94045
kudos:5
reply to signmeuptoo

Re: ebay: Item not as described, your advice?

I don't do ebay, but my understanding was that they had a service to resolve such disputes. Check out the Customer Service section of their website. I also don't think this is the first and only time it has happened (I've seen it on Judge Judy), so no, you're not "lucky" in this regard.

2nd thought - try to resolve it with the seller and see what they say. It could have been an honest mistake. If not, and they are unwilling to make it right, then you have the email trail to escalate to eBay customer service.